Fongo Community Forums

SInce the previous thread is closed, I do feel the need to defend my own reputation. I am the author of an internationally-acclaimed book endorsed by the former president of the UN General Assembly, among others. I am a former employee of a national church and worked for years as a grassroots educat...

Many thanks, Steve. I sent a message to you via the support e-mail. Here is the reply I received from freephoneline.ca: ---------- Dear Customer, At this time this account can't be re-activated, as all signs point to this number being used for business purposes, and as stated in our terms and condit...

By the way, regarding call logs, my calls were only to a retreat house in Guelph (my wife calling me when I was away for several days), a friend in Saskatchewan, my parents in BC, and local calls in Toronto - on average probably one-three calls per day. (Plus the few fraudulent calls after buying th...

I have contacted your offices several times and this is why I resorted to the forums. My IP phone connects over a Bell Fibe internet router via a wired connection. I do have wifi enabled on my network, but I use both password protection AND Mac address filtering, so this should be a very secure conn...

Until recently, I was a very satisfied customer of freephoneline.ca True, I found it difficult initially to get my SIP phone set up (an Aastra 6731i), but eventually after months of experimentation, all was working well. I posted the results so other users could benefit. The voice quality was great ...

I am using an Aastra 6731i phone that worked great before the network upgrade. Now, all incoming calls go to voicemail. Outgoing is fine. I suspect that there is some change to the way my phone registers on the freephoneline.ca server, but I cannot find the magic configuration change to make it work...

I have tried to access the thread on this topic, but it seems to have disappeared. Since the upgrade on Wednesday, I can make outgoing calls but I cannot receive incoming calls - they go direct to voicemail. I am using an Aastra 6731i IP phone that, previously, worked great with freephoneline. I sen...

I managed to get the Aastra 6731i working with freephoneline.ca. It works great - I would highly recommend it. Just watch the DNS server configuration in the Network section. Make sure to have a public DNS server as at least one of the servers. The phone configuration will automatically chose your r...

I resolved the problem. It had nothing to do with the dialing plan, but instead with the DNS server. In the network section of the phone configuration, uncheck DHCP, then add Google's DNS as the Secondary DNS (8.8.8.8). If you are using a static IP address for the phone (as I am, via my router confi...

I am using an Aastra 6731i IP phone. Overall, the configuration I am using works well in terms of sound quality, etc. There is one problem, however. After dialing, the phone waits 30 seconds before completing the call. Adding a # after dialing does not help. I have tried using various dial plans, bu...

Is it possible to simultaneously use an SIP phone and an ATA on the same account? I would like to use an SIP phone with multiple lines inmy office, but use an ATA adapter to connect other phones to the main home phone line in other parts of the house....