Fongo Community Forums

Hi there, I just signed up for Fongo Works, but made a mistake in my email address. Now when I log in into the account, I dont see any option to change the email address. I can login with that email address on my desktop but dont have access to email, so Im just scared what will happen to any fax me...

Hi guys, I have reactivated my home phone with a request to port in my number from Rogers. I got an email that I need to update my payment info. Now, I have tried like a hundred times to update the CC info o my account with different CCs, different browsers etc, But I'm getting error message all the...

Hi guys, I have Fongo Home Phone for over a year and was working fine until yesterday! I have connection. I can call out but incoming calls are not getting thru. The caller hears a message " Sorry, The number you have dialed is not in service" and the HP doesnt even ring! I have reset the ...

Hi everyone,
I am in the process of cancelling my HP with Fongo.
Just wondering if I can sell the adapter (already paid for)?
Can it be registered to another person?
If yes, will there be any re activation charges?
Thanks

Hi, I can assist you. Please follow the steps below: 1. Open a support ticket for this issue. https://www.youtube.com/watch?v=xsVFrWbzVzs 2. Once you have the ticket#, please send me a private message (PM) with the ticket#. http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852 Best regard...

Hi I got this new adapter and temp phone # from Fongo a few days ago. My old number was scheduled to be ported in from Vonage today. I got the email from Fongo that its done as of today. I have reset the adapter a couple of times but when I call out, I get this message "This account number is n...

HI,
My old number was supposed to be ported from Vonage to Fongo today.
I got the email saying that it was done today. I have reset the Fongo adapter twice but when I dial out, its saying "This account number is not valid"
Please help!
Thanks