Search found 4 matches

by Prosperious
07/21/2021
Forum: Community Support
Topic: Number Change Request
Replies: 1
Views: 2977

Number Change Request

Hi, I created a ticket as per https://support.freephoneline.ca/hc/en-us/articles/212430586-Changing-your-phone-number-if-you-don-t-like-it-or-are-moving?mobile_site=true#:~:text=New%20Number%20Request&text=In%20Your%20Issue%20Type%2C%20change,-2635%2C%20enter%2015196882635). And got an auto repl...
by Prosperious
05/29/2021
Forum: Community Support
Topic: Port-out
Replies: 1
Views: 3708

Port-out

Hi,

I would like to port my number away from fongo to another provider. The transfer has failed twice. How do I find out what is wrong? It seems there are "pending system changes" on the fongo side but I have not asked for any changes.

Thanks!
by Prosperious
01/06/2018
Forum: Community Support
Topic: WRP500
Replies: 1
Views: 3603

WRP500

Hi,

I tried to configure my new WRP500 VOIP router but I am unable to make outbound calls. I used the SPA122 configuration guide as reference but to no avail.

What are your recommendations?

Thanks!
by Prosperious
01/06/2018
Forum: Community Support
Topic: WRP500
Replies: 1
Views: 3603

WRP500

Hi,

I changed my VOIP router from SPA122 to WRP500 because the latter supports Gigabit LAN speeds. Anyone configure such a device before? I tried using the SPA122 guide as reference as well as my previous VOIP router configuration but I am unable to make calls.

Any suggestions?

Thanks!