Search found 6 matches
- 12/16/2021
- Forum: Community Support
- Topic: Polycom Soundpoint stops receiving incoming call
- Replies: 4
- Views: 3817
Re: Polycom Soundpoint stops receiving incoming call
I use a different phone soundpoint ip5000, only one line to make sure that there is no other lines on the phone. As I mentioned before it was working for years inbound/outbound calls. I have inserted the images of the account on freephoneline site and the configuration on the phone itself. I have a ...
- 12/15/2021
- Forum: Community Support
- Topic: Polycom Soundpoint stops receiving incoming call
- Replies: 4
- Views: 3817
Polycom Soundpoint stops receiving incoming call
I have a Polycom soundpoint IP650, It used to received calls, for more than a week now it doesn't received any inbound calls. I have 6 lines configured and the other 5 lines are remotely connected to my office and have no issues with inbound/outbound. Only the line setup for freephoneline that stop ...
- 09/04/2020
- Forum: Community Support
- Topic: [Resolved] No Incoming calls on voip.freephoneline.ca
- Replies: 132
- Views: 103714
Re: incoming call [server congestion with voip.freephoneline
The only thing that needs to be changed is the sip registrar server. voip2.freephoneline.ca. That's it. Whether you are using polycom phones, asterisk or pap2, just change the sip registrar server to voip2.freephoneline.ca
- 09/03/2020
- Forum: Community Support
- Topic: [Resolved] No Incoming calls on voip.freephoneline.ca
- Replies: 132
- Views: 103714
Re: incoming calls not working
I just tested it and yes there is inbound call but no audio.
- 09/03/2020
- Forum: Community Support
- Topic: [Resolved] No Incoming calls on voip.freephoneline.ca
- Replies: 132
- Views: 103714
Re: incoming calls not working
Thanks for the tip it works on voip2 server.
- 09/03/2020
- Forum: Community Support
- Topic: [Resolved] No Incoming calls on voip.freephoneline.ca
- Replies: 132
- Views: 103714
Re: incoming calls not working
Well, we paid for those keys, so they should continue supporting those keys.