Search found 10 matches
- 03/07/2021
- Forum: Community Support
- Topic: [Resolved] No voicemail and Error Updating voicemail
- Replies: 29
- Views: 31050
Re: [Resolved] No voicemail and Error Updating voicemail
Thank you. Very much appreciated. Best regards.
- 03/07/2021
- Forum: Community Support
- Topic: [Resolved] No voicemail and Error Updating voicemail
- Replies: 29
- Views: 31050
Re: [Resolved] No voicemail and Error Updating voicemail
At one point in time, to resolve "hearing unwanted sounds" over a conversation, as per mentioned link, I set DTMF Process INFO, DTMF Process AVT to No and DTMF Tx Method to InBand.
Given what took place, obviously these settings solved one problem but created another. Best regards.
Given what took place, obviously these settings solved one problem but created another. Best regards.
- 03/06/2021
- Forum: Community Support
- Topic: [Resolved] No voicemail and Error Updating voicemail
- Replies: 29
- Views: 31050
Re: FreePhoneLine - No voicemail and Error Updating voicemai
Good morning. Thanks for reminding the DTMF elements. I had it on “No and InBand” because at one point in time in the past, I was hearing sounds (see below toao.net link). Reset the DTMFs. Problem resolved. Best regards. ----------- https://toao.net/25-linksys-ata-configuration “To solve you hearing...
- 03/05/2021
- Forum: Community Support
- Topic: [Resolved] No voicemail and Error Updating voicemail
- Replies: 29
- Views: 31050
Re: FreePhoneLine - No voicemail and Error Updating voicemai
I found the solution to part 1 of 2 of the non-voicemail retrieval problem. 1) Requesting password for local access. Solution – set “use password for” -> “remote access only”. Local access problem Solved. 2) Not accepting password? No idea why this happened but it is more or less a non-issue. Thanks...
- 03/05/2021
- Forum: Community Support
- Topic: [Resolved] No voicemail and Error Updating voicemail
- Replies: 29
- Views: 31050
Re: FreePhoneLine - No voicemail and Error Updating voicemai
Thanks for assisting. Yes, just checked. The updating issue is resolved and voicemail kicked in. -------- As a side issue: Not sure if it is proper to discuss it (not accepting password for voicemail retrieval in dialing *98) here? Please advise. A week ago, within this Voicemail subject matter, I a...
- 02/27/2021
- Forum: Community Support
- Topic: [Resolved] No voicemail and Error Updating voicemail
- Replies: 29
- Views: 31050
Re: FreePhoneLine - No voicemail and Error Updating voicemai
I selected the "pay per incident" because mine is a FPL. I was thinking the "my account inquiry" is for Fongo Home phone only.
Thanks. I will submit an enquiry again. Best regards.
Thanks. I will submit an enquiry again. Best regards.
- 02/27/2021
- Forum: Community Support
- Topic: [Resolved] No voicemail and Error Updating voicemail
- Replies: 29
- Views: 31050
Re: FreePhoneLine - No voicemail and Error Updating voicemai
Update: Submitted (Feb 22) a ticket for support on issue type "FPL -> Pay Per Incident Support" and with one follow up email to FPL. Other than the initial auto replay stating “An agent will contact you soon to discuss your request”, no one from FPL called nor emailed received for the week...
- 02/21/2021
- Forum: Community Support
- Topic: [Resolved] No voicemail and Error Updating voicemail
- Replies: 29
- Views: 31050
Re: FreePhoneLine - No voicemail and Error Updating voicemai
Thanks. Tried data. Same error message. Will touch base with support. Best regards.
- 02/20/2021
- Forum: Community Support
- Topic: [Resolved] No voicemail and Error Updating voicemail
- Replies: 29
- Views: 31050
Re: FreePhoneLine - No voicemail and Error Updating voicemai
Thanks for verifying with your FPL accts. Taken your suggestion, I tried to update using IE, Edge, Avast Browser, Firefox & Chrome. Unfortunately, same error message came up. Thinking the problem may be internal, I then unhooked my cordless phones. Using only hard wired phone, a few trial calls ...
- 02/19/2021
- Forum: Community Support
- Topic: [Resolved] No voicemail and Error Updating voicemail
- Replies: 29
- Views: 31050
[Resolved] No voicemail and Error Updating voicemail
Hello: Greetings to all. I have a couple situations that I like to seek the expertise of this forum: 1) I had my phone set on 5 rings before having the voicemail to kick in. All settings and systems stayed the same. No changes. But, it is no longer doing that. My phone would ring 8 or 9 times and th...