Search found 30 matches

by fguser100
09/23/2023
Forum: Community Support
Topic: [Resolved] copy voicemail to email not working
Replies: 3
Views: 8483

Re: copy voicemail to email either delayed or not working

I just tested now at 01:45 PM Eastern time with Freephoneline and the email notification is almost instantaneous.

Maybe the problem is resolved. I'm using gmail.
by fguser100
04/30/2023
Forum: Community Support
Topic: [Resolved]Freephoneline.ca access via freephoneline.ca/login
Replies: 1
Views: 2037

[Resolved]Freephoneline.ca access via freephoneline.ca/login

This is not a question . This is an FYI In order to access to freephoneline.ca you would need to use freephoneline.ca/login ( at least for now ) otherwise it will send you the "Outage temporary page". You could access to fongo mobile login by using this url : https://www.fongo.com/services...
by fguser100
03/27/2023
Forum: Community Support
Topic: Blocking CID Does Not Block the Number!
Replies: 4
Views: 1843

Re: Blocking CID Does Not Block the Number!

Is there a way to block the CID completely? ........ ......... ....... B. Using *67 in Linksys ATAs/Cisco ATAs with FPL has been reported to drop calls after 15 minutes. So, using it should be avoided. Maybe it's a equivalent to make a call without register, and again maybe if using *67 and then pu...
by fguser100
03/18/2023
Forum: Community Support
Topic: SoftPhone for FPL #
Replies: 6
Views: 2398

Re: SoftPhone for FPL #

Is there an app that I can use on my cell phone to access my FPL # using cell data? e) "Outgoing calls need registration" needs to be enabled due to the 15 minute session timer that Freephoneline uses. If "Outgoing calls need registration" is disabled calls may drop after 15 min...
by fguser100
02/16/2023
Forum: Community Support
Topic: Calls to my FPL hang when ATA is off w/ Status "connected"
Replies: 29
Views: 9032

Re: Calls to my FPL hang when ATA is off w/ Status "connecte

A very nice, gracious person at Fongo fixed the problem!!! I haven't tested, but I think it's fixed. This individual "added a block to parse expires off the contact header". Well, the 14400 second expiry is fixed. . I just tested and it's fixed. Thank to you and the gracious person at Fongo
by fguser100
02/15/2023
Forum: Community Support
Topic: Calls to my FPL hang when ATA is off w/ Status "connected"
Replies: 29
Views: 9032

Re: Calls to my FPL hang when ATA is off w/ Status "connecte

It's now 13:24 and my FPL status is still connected ( almost 4 hours after turning off my ATA )

I will go back to my old configuration so can I ensure to have a voicemail in case something goes wrong with my ATA.

Thank you very much for you help.
by fguser100
02/15/2023
Forum: Community Support
Topic: Calls to my FPL hang when ATA is off w/ Status "connected"
Replies: 29
Views: 9032

Re: Calls to my FPL hang when ATA is off w/ Status "connecte

15-Feb-2023 09:00 : FPL status is disconnected - calls from voip.ms go to voice mail after 5 rigns as expected. 15-Feb-2023 09:28 : Turn off ATA and FPL status is Connected - 3 Calls from voip.ms did go to voicemail after 2 minutes and ~45 seconds (phone number 2 as I refered to yesteday - value cal...
by fguser100
02/14/2023
Forum: Community Support
Topic: Calls to my FPL hang when ATA is off w/ Status "connected"
Replies: 29
Views: 9032

Re: Calls to my FPL hang when ATA is off

What does SIP status show when you visit https://www.freephoneline.ca/showSipSettings at the time you tested? Connected. I just checked again and my SIP status is still Connected . I re-test my "Bring sip client with different voip.ms server" and I did got cancel and it did not reach voice...
by fguser100
02/14/2023
Forum: Community Support
Topic: Calls to my FPL hang when ATA is off w/ Status "connected"
Replies: 29
Views: 9032

Re: Calls to my FPL hang when ATA is off

I just made another test with a different voip.ms configuration and it did reach my FPL voicemail : using Bring sip client on my windows PC connect to a different voip.ms server and disable encryption. I will make different test with diffent voip.ms server to see tomorrow (or when I have time) and I...
by fguser100
02/14/2023
Forum: Community Support
Topic: Calls to my FPL hang when ATA is off w/ Status "connected"
Replies: 29
Views: 9032

Re: Calls to my FPL hang when ATA is off

1) What brand and model modem are you using? Coda-4680 2) What brand and model router are you using? Coda-4680 ( this is a modem and router integrated ) The most likely culprit is either not getting true bridge mode or having some form of SIP ALG enabled. : -- > SIP Alg is disable 3) Try testing an ...
by fguser100
02/14/2023
Forum: Community Support
Topic: Calls to my FPL hang when ATA is off w/ Status "connected"
Replies: 29
Views: 9032

Re: Calls to my FPL hang when ATA is off

As I mentioned earlier, I tested with 2 different phone number from 2 different vendors. Phone number 1 ( another FPL connected with Desktop Appl : I don't have key for this number ) : I do see these calls in my call logs but I got no voicemail - elapse showed in logs is about 15 seconds for each ca...
by fguser100
02/14/2023
Forum: Community Support
Topic: Calls to my FPL hang when ATA is off w/ Status "connected"
Replies: 29
Views: 9032

Re: Calls to my FPL hang when ATA is off

I did not verify Call logs. I actually timed (with a watch) my calls and it got cancelled after around 1 minute and 30 seconds. It never went to voicemail.
by fguser100
02/14/2023
Forum: Community Support
Topic: Calls to my FPL hang when ATA is off w/ Status "connected"
Replies: 29
Views: 9032

Re: Calls to my FPL hang when ATA is off

I just retried and wait ; after about 1 minutes and 30 seconds, the call got cancelled. It did not go to voicemail. I repeat the test 3 times and the result is the same : call got cancelled and didn't go to voicemail. I'll wait until the status changed to "disconnect" and retry and will up...
by fguser100
02/14/2023
Forum: Community Support
Topic: Calls to my FPL hang when ATA is off w/ Status "connected"
Replies: 29
Views: 9032

Calls to my FPL hang when ATA is off w/ Status "connected"

I've been using my freephoneline with key for about a year. Follow me is set to Enable, Simultaneous, Always callforward. This setup works fine for me. Whenever I don't answer my phone, it goes to voicemail of the "Follow me number" ( forwarded number ). Today I decided to disable "Fo...
by fguser100
02/13/2023
Forum: Community Support
Topic: SoftPhone for FPL #
Replies: 6
Views: 2398

Re: SoftPhone for FPL #

linphone or sipnetic ; both are free. I use them on Android phone and it works well.
by fguser100
01/20/2023
Forum: Community Support
Topic: [Resolved] voip.freephoneline.ca incoming call problem
Replies: 12
Views: 4416

Re: Incoming calls going straight to voicemail

I had the same issue.
I just switched to voip2.freephonline.ca and incoming calls now ring on my phone
by fguser100
12/01/2022
Forum: Community Support
Topic: Google pixel 5 going straight to voicemail
Replies: 5
Views: 2901

Re: Google pixel 5 going straight to voicemail

Is it possible that you have your freephonline rings simultanously to your cell phone ? It it is the case than it could be the culpit.
by fguser100
11/03/2022
Forum: Community Support
Topic: Blocking unwanted calls
Replies: 4
Views: 3132

Re: Blocking unwanted calls

Hi, Is there a way to block unwanted or telemarketers call on Freephoneline.? Now a days we receive more than 10 - 15 unwanted calls, where no one will talk or leave a voice mail message. Please advise if there is a way to STOP or BLOCK these unwanted calls. Thanks Pramod I don't have any solution ...
by fguser100
09/15/2022
Forum: Community Support
Topic: [Resolved] incoming calls w/voip.freephoneline.ca 15Sep2022
Replies: 14
Views: 7091

Re: Incoming Calls - Go to Voicemail 15Sep2022

Thanks again for the testing, it maybe as simple as the back end rebooting the respective server hopefully to correct the issue. Yes, that's possible. Anyway, I've sent an email. That's all I can do at the moment. Thanks for your intervention. You're much more professional and efficient than many p...
by fguser100
09/15/2022
Forum: Community Support
Topic: [Resolved] incoming calls w/voip.freephoneline.ca 15Sep2022
Replies: 14
Views: 7091

Re: incoming call problem with voip.freephoneline.ca 15Sep20

The problem seems to be resolved. Incoming calls no longer go directly to voicemail ( 10:58 AM Eastern Time )
by fguser100
09/15/2022
Forum: Community Support
Topic: [Resolved] incoming calls w/voip.freephoneline.ca 15Sep2022
Replies: 14
Views: 7091

Re: incoming call problem with voip.freephoneline.ca 15Sep20

Just to confirm that I have the same issue : incoming calls go directly to voicemail ( 10:52 AM Eastern Time )
by fguser100
09/01/2022
Forum: Community Support
Topic: 911 is NOT available in Quebec and 4 Atlantic provinces
Replies: 0
Views: 1887

911 is NOT available in Quebec and 4 Atlantic provinces

Hi, This is not a question. I would like to remind / notify users in Quebec and Atlantic provinces that 911 is NOT available with Freephoneline and here is an excerpt : "911 Emergency calling service is unavailable for use with Fongo Mobile, Fongo Works and FreePhoneLine services in the provinc...
by fguser100
05/30/2022
Forum: Community Support
Topic: [Resolved] Freephonline unable to receive phone calls
Replies: 6
Views: 4931

Re: Freephonline unable to receive phone calls

Problem was resolved by itself.

Thank you very much for all your helps.
by fguser100
05/30/2022
Forum: Community Support
Topic: [Resolved] Freephonline unable to receive phone calls
Replies: 6
Views: 4931

Re: Freephonline unable to receive phone calls

It's no longer working with voip4.freephoneline.ca:6060.

I do hear rings, when I pick up the phone, I hear nothing and it just hanged up by itself
by fguser100
05/30/2022
Forum: Community Support
Topic: [Resolved] Freephonline unable to receive phone calls
Replies: 6
Views: 4931

[Resolved] Freephonline unable to receive phone calls

It only happened this morning.
I could not receive any phone calls. When people call they don't have connection, it just hangs there. I can dial out however.

I just switched to voip4.freephoneline.ca:6060 and it's working now.