Search found 5 matches

by Jackorama
03/11/2024
Forum: Community Support
Topic: Ads on Fongo Mobile with Fongo Wireless
Replies: 0
Views: 7106

Ads on Fongo Mobile with Fongo Wireless

Hi, My husband has just gotten a mobile phone and we used Fongo mobile with a Fongo Wireless monthly package. He is getting advertising popups like you do with free apps, I have the same set-up for years and I don't get any ads popping up. I though if you pay to use Fongo Wireless with the Fongo mob...
by Jackorama
12/09/2023
Forum: Community Support
Topic: Credit Card failed email
Replies: 3
Views: 13709

Re: Credit Card failed email

UPDATE: Credit card was hacked and that is why Fongo couldn't fix it. They flagged the card, but didn't tell me why.. Thing is I only use the credit card on Fongo and the card sits in a draw. I don't take it out with me. So, this may have been an in side job, or they were hacked, and didn't tell any...
by Jackorama
12/09/2023
Forum: Community Support
Topic: Technical Support Ignoring SMS Problem
Replies: 2
Views: 3692

Re: Technical Support Ignoring SMS Problem

Just got a text, at 4am, that my sms unlimited texting on my wireless plan is expiring on the 9th. I submitted a request, but this is an important problem that could cause many to go to other companies that offer VoIP services. Having a working phone and texting is very important to me. My account f...
by Jackorama
04/08/2022
Forum: Community Support
Topic: Credit Card failed email
Replies: 3
Views: 13709

Re: Credit Card failed email

Thanks, I filled in a ticket. Also, called my bank and they said there was not attempt to take the amount and that there was no decline. The error is coming from Fongo's system. Unfortunately, they have deactivated my sim card and I won't have service until it is fixed. Others may have this problem ...
by Jackorama
04/08/2022
Forum: Community Support
Topic: Credit Card failed email
Replies: 3
Views: 13709

Credit Card failed email

Hi, I just got an email that my credit card failed for my wireless account. My credit card is in good standing and when I'm in my account there is a notice about it, but there is no where on the site to pay it. I have manually paid early through the site for previously months, but thought that I wou...