Search found 5 matches

by pa1lab
01/15/2024
Forum: Community Support
Topic: Doesn't pick up input keys during a bot menu during a conver
Replies: 3
Views: 5541

Re: Doesn't pick up input keys during a bot menu during a co

Hi, thanks for your help, my grandStream is already up to date, I did the testcall and everything seems to work for the DTMF. The Preferred DTMF method was already in the right order. The only change I made was Change "Disable DTMF Negotiation" to "Yes (use above DTMF order without ne...
by pa1lab
01/13/2024
Forum: Community Support
Topic: Doesn't pick up input keys during a bot menu during a conver
Replies: 3
Views: 5541

Doesn't pick up input keys during a bot menu during a conver

With freephoneline I don't know how to solve this problem, it happened 2-3 times, example I chat to a bank employee and to authenticate himself, he plays a voice message and to accept the terms or enter your PIN you have to use the keys on the phone. I enter the necessary keys but they don't get any...
by pa1lab
12/21/2022
Forum: Community Support
Topic: VPN and setting up a grandstream HT801 ATA – Need help
Replies: 3
Views: 2139

Re: VPN and setting up a grandstream HT801 ATA – Need help

Because vpns are becoming more and more popular, no I don't use killswitch, but thank you for your reply
by pa1lab
12/21/2022
Forum: Community Support
Topic: VPN and setting up a grandstream HT801 ATA – Need help
Replies: 3
Views: 2139

VPN and setting up a grandstream HT801 ATA – Need help

I couldn't find any topics regarding VPN. I use the vpn in openvpn directly on my Asus RT-AC68U router and I use the ATA Grandstream HT801 (1.0.41.5). I would like to know if there is a configuration to do on my ATA regarding my VPN, I saw a place that talks about openvpn except I do not know too mu...
by pa1lab
12/21/2022
Forum: Community Support
Topic: [Resolved] Incoming Calls Go To Voicemail - 21 Dec 2022
Replies: 10
Views: 4284

Re: Incoming Calls Go To Voicemail - 21 Dec 2022

Hi, I have the same problem as you, everything was working fine until today…. Outgoing call works but incoming call does not work, I played in the router and sometimes it worked, 1min later it does not work anymore, I tried several things sometimes it works and 2 minutes later it did not work anymor...