Fongo Community Forums

I have the same issue. Tested on my smart phone and two home computers.
So, YES...FPL site is COMPROMISED.

Hope support will do something about it.

Hello,

please, be advised that error cleared itself overnight. However, I did cold reboot two times, but that was rather quick. Definitely, not an issue anymore. As always, thank you FPL support and community.

appreciated,

Zoro

Hello,

I've been using FPL for few years. Have VoIP adapter with SIP key. All of a sudden tonight, I've started getting message: "this account is already in use".

What is going on?

My home phone is useless at the moment. Did reboot, but no help.

Thanks

I think that will do it.

thanks guys,

Hello gurus 8-) I have ROGERS cell phone with Canada wide free calling plan. Does anyone know, if I am going to pay for long distance, if I call FPL number (e.g. 403) which is in Europe? ROGERS agent told me that as long as destination Canadian number is within Canada, no charges will occur. If call...

OK, these are my findings: 1) SIP ALG on HG8245 has to be ON. Otherwise, only calling party can hear other side, while called party won't hear anything. 2) Enabled "Port Trigger Forwarding" for the above mentioned UDP port ranges and all inbound and outbound calls work. Used Port Trigger i...

One thing to add... Post you've put here viewtopic.php?f=15&t=8108 is for ATA device. I am talking about Fongo soft phone. So, it's active only when PC is on. Having said that, even if I do port forwarding to an IP address of the PC inside LAN, as long as PC is OFF, call signaling won't be worki...

I will try that one out, but not sure, if it is going to fix, as I have 32 sec. problem only when calling cell phones.
Nevertheless, will try and let you guys know.

Thanks,

I have some finding to share with users here. I am using Huawei HG8245 Router and I have setup Port Range Trigger (not forwarding) to a known ports: 5060-5061 UDP, 6060-6061 UDP and 13000-13001 UDP. I don't have a problem calling this FPL number from outside, neither calling landlines outbound from ...

I have the same problem with new application. With old one, it was working just fine. Inbound calls are OK. And yes, it happens after 30-32 sec after outbound call was made. Even tried port forwarding, but the same. seems to be application issue, as other users reported here. P.S. Sometimes, even ou...

1) I have one addition to this. Just played with emulator settings for PAP2T-NA and as per my understanding, this would be the way to enable SIP redundancy from PAP2T perspective (see attachment 1). Can someone from FPL confirm, if this would provide SIP redundancy from user's perspective? 2) As per...

Hello everyone, Since I've received e-mail from FPL about changes that need to be done by March 30th, I have a question. I am using PAP2T-NA and according no FPL e-mail, Primary SIP server "must" be voip.freephoneline.ca which is my current and secondary SIP server needs to be set to: voip...

Unfortunately, it was to early to say that the issue has been fixed. It seems not, as after coming home, around 6.05 PM, I've noticed green light on my ATA was off and then suddenly around 6.25 PM, I've received incoming call. All lights were green at that time. I can't say since when light was off,...

I don't know, if FPL engineers did anything since I had reported an issue, but for the last few days, if not a week, I haven't noticed any problems.

Let's hope it's OK.

Thanks,

Zoro

There is one thing, I'd like to share with FPL and that is "Disconnect Reason" after logging into my account on FPL site and looking "Call History". I do see "Destination out of order" under the reason mentioned above and since all this started mid December, first messa...

Yes, I did, but only automated notification that the ticket has been opened and that's it.

Last time I was able to caught the problem when it was happening, was actually couple nights ago and didn't look since then.

thx,

Zoro

Dear FPL technical staff, do you need help, as it appears that you guys can't find the glitch? I don't need to say how much frustration this has brought to FPL users, but interesting thing is that you've been kept quiet and this is the mystery to all of us. Your president's e-mail from 2-3 weeks bac...

it came back now and is intermittent.

Here it is again, the same problem right now: User ID: xxx xxx xxxx Hook State: On Registration State: Can't connect to login server Last Registration At: 1/7/2013 20:49:06 Next Registration In: 708 s Message Waiting: Yes Call Back Active: No Last Called Number: xxx xxx xxxx Last Caller Number: xxx ...

@zoro - could you please send me a PM with your account number (Fongo phone number). We are digging into each remaining case individually and as we discover trends that could be used by the community, we'll publish the solutions for everyone. Thanks, JP I have replied with PM, but I'm not sure whet...

It's 9.10 PM and I have "Can't connect to login server again". Last registration was at 1/4/2013 21:02:55. Guys, you have an issue here and I think it all started mid December. Looks like, upgrades you performed in mid December screwed things up. I've reported the issue on Dec 31st and tod...

You should have talked to alarm company, or search Google before making decision, as no alarm company as I know of will support over VoIP phone. FPL is not excemtion to it. Simply, every alarm company will tell you "VoIP not supported". Therefore, if you have 3G as fail over solution with ...

I am using Netgear WNR-2000 v2 with TomatoUSB firmware on it and is working fine. I also have WRT54g with Tomato on it and is also working good. This is rather my note I wanted to share with everyone, but I was having issues with DD-WRT on both routers, even though I had all necessary ports properly...

All is OK with my 647 number for the last two days, but I have to say, on Monday I had "Can not connect to server" message in my ATA adapter from around 3.20 PM-3.50 PM ET. Indeed, you guys are having pretty frequent issues lately. Hope, you will resolve them and keep things stable again. ...

Everything is working fine with outbound calls and inbound as well, but I have to reboot SPA in order to start receiving calls. If, I leave it like this, after few min, no incoming calls coming through, but phone phone I'm calling from shows ringing all the time, but my phone attached to ATA is not ...