Search found 51 matches

by mysaurin
11/21/2014
Forum: Community Support
Topic: No audio incoming and outgoing
Replies: 2
Views: 3071

Re: No audio incoming and outgoing

thanks Jake...it did work!!
by mysaurin
11/19/2014
Forum: Community Support
Topic: No audio incoming and outgoing
Replies: 2
Views: 3071

No audio incoming and outgoing

I have Linksys WRTP54G 2FXS, ISP is Rogers. I have changed my internet package from Rogers day before yesterday and got advanced wifi modem with 60 mbps speed. I thought wow I got best speed but FPL is not working. I am getting a dial tone but when I dial nothing happens and after few seconds I get ...
by mysaurin
11/19/2014
Forum: Community Support
Topic: No audio incoming and outgoing
Replies: 1
Views: 3331

No audio incoming and outgoing

I have Linksys WRTP54G 2FXS, ISP is Rogers. I have changed my internet package from Rogers day before yesterday and got advanced wifi modem with 60 mbps speed. I thought wow I got best speed but FPL is not working. I am getting a dial tone but when I dial nothing happens and after few seconds I get ...
by mysaurin
11/13/2014
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 732022

my phone line down

Hello

I am not sure if it is me or anyone else but my phone is not working since last night. I live in Toronto and my ISP is Rogers. Is there any update on settlings? How do I contact tech support for trouble shooting? My VOIP modem is Linksys WRTP54G 2FXS.

Thanks for your help!
by mysaurin
08/12/2013
Forum: Community Support
Topic: Weird Problem
Replies: 0
Views: 2344

Weird Problem

Hello I have Linksys WRTP54G 2FXS and my IP is Rogers. Since last week I have weird problem in my FPL, when I hung up after finishing talk my phone goes down and I have to literally re-boot the ATA few times to get a dial tone and some time just switch on the phone for 4-5 minutes before I hear a di...
by mysaurin
02/25/2013
Forum: Community Support
Topic: 30-60 seconds delay before first ring
Replies: 1
Views: 2164

Re: 30-60 seconds delay before first ring

Follow steps as per this - http://support.freephoneline.ca/entries ... redentials

I had same issue but I did a factory reset and followed the steps as mentioned on above link and now it is working without issues since last 2 weeks.
by mysaurin
02/11/2013
Forum: Community Support
Topic: 10 seconds delay to make a call, receiving call is OK.
Replies: 2
Views: 2702

Re: 10 seconds delay to make a call, receiving call is OK.

I followed the steps from this link - http://forum.fongo.com/viewtopic.php?f=15&t=7962 and it solved my recent problems of delay while incoming & outgoing calls and caller ID
Thanks
by mysaurin
02/11/2013
Forum: Community Support
Topic: Delay when people calls me
Replies: 7
Views: 7828

Re: Delay when people calls me

after 1 month of wait time, I was able to get this fixed. I followed the steps from this link - http://forum.fongo.com/viewtopic.php?f=15&t=7962

Thanks
by mysaurin
02/11/2013
Forum: Community Support
Topic: Caller ID Issue - please help
Replies: 14
Views: 8496

Re: Caller ID Issue - please help

after 1 month of wait time, I was able to get this fixed. I followed the steps from this link - http://forum.fongo.com/viewtopic.php?f=15&t=7962

Thanks
by mysaurin
02/11/2013
Forum: Community Support
Topic: Incoming / outgoing call delays
Replies: 13
Views: 8627

Re: Incoming / outgoing call delays

after 1 month of wait time, I was able to get this fixed. I followed the steps from this link - http://forum.fongo.com/viewtopic.php?f=15&t=7962

Thanks
by mysaurin
02/08/2013
Forum: Community Support
Topic: Is FPL down again????
Replies: 1
Views: 2119

Is FPL down again????

no in coming or outgoing since 12 pm EST, I am in toronto.

I just checked, working on softphone but no thru ATA
by mysaurin
02/05/2013
Forum: Community Support
Topic: Calls going straight to voice mail. Troubles since December
Replies: 8
Views: 5775

Re: Calls going straight to voice mail. Troubles since Decem

FPL wants to keep mum, if they speak then only there is problem otherwise no issue in just watching the game...no comments! it is not funny anymore
by mysaurin
02/05/2013
Forum: Community Support
Topic: All Incoming calls are giving Busy tone
Replies: 6
Views: 4509

Re: All Incoming calls are giving Busy tone

I have same issue but literally no help since this is FPL
by mysaurin
02/05/2013
Forum: Community Support
Topic: Incoming Calls are down?
Replies: 87
Views: 51043

Re: Incoming Calls are down?

same here, no incoming calls....i m tired of changing things and starring at ATA and testing every now and then if it is working properly...
by mysaurin
02/05/2013
Forum: Community Support
Topic: why 30 seconds delay to connect?
Replies: 1
Views: 2089

Re: why 30 seconds delay to connect?

This is what I have been shouting since last 3 weeks but no one seems have any clue at all. Please help people, I have delays for calling out too....
by mysaurin
01/31/2013
Forum: Community Support
Topic: Caller ID Issue - please help
Replies: 14
Views: 8496

Re: Caller ID Issue - please help

each time I change something I save my settings but no luck still.... don't forget, any time you save a setting change on your ATA that you need to reboot it. I am saving ATA settings and re-booting it each time I make changes, please help me with settings. Do I need to change any thing in port for...
by mysaurin
01/31/2013
Forum: Community Support
Topic: Incoming / outgoing call delays
Replies: 13
Views: 8627

Re: Incoming / outgoing call delays

when dialing out, after dialing the destination number, dial the # key. it is possible it is waiting for more numbers to be dialed and # should help initiate the call quicker. Mike, I tried dialing # key but same delay and what about in coming calls? I can PM you my number to test it, there is dela...
by mysaurin
01/30/2013
Forum: Community Support
Topic: Caller ID Issue - please help
Replies: 14
Views: 8496

Re: Caller ID Issue - please help

each time I change something I save my settings but no luck still....
by mysaurin
01/30/2013
Forum: Community Support
Topic: Incoming / outgoing call delays
Replies: 13
Views: 8627

Re: Incoming / outgoing call delays

Unfortunately I don't, I am surprise not many people are complaining. For testing I even tried the follow-me feature and shut down the ATA completely to have calls forwarded to my cell phone but same delay.... delay of 15-19 seconds while calling out and in coming calls are more than 25-30 seconds d...
by mysaurin
01/29/2013
Forum: Community Support
Topic: Incoming / outgoing call delays
Replies: 13
Views: 8627

Re: Incoming / outgoing call delays

I have tried above but still there is delay of 20 seconds in calling out and calling in is even more, I even tried a factory reset but no luck, please help people if you can!
by mysaurin
01/29/2013
Forum: Community Support
Topic: Caller ID Issue - please help
Replies: 14
Views: 8496

Re: Caller ID Issue - please help

I did factory settings but still same issue, caller ID display after hanging up the phone. Caller ID is meant to decide to know who's calling but it is not working, not sure why???
by mysaurin
01/27/2013
Forum: Community Support
Topic: Incoming / outgoing call delays
Replies: 13
Views: 8627

Re: Incoming / outgoing call delays

seagame2001 wrote:factory reset your device and re-enter SIP back

can you suggest where I can find step by step installation after factory reset?

thanks for responding it!
by mysaurin
01/26/2013
Forum: Community Support
Topic: Incoming / outgoing call delays
Replies: 13
Views: 8627

Incoming / outgoing call delays

I have Linksys WRTP54G 2FXS, since last 2 weeks there is ridiculous amount of delay when someone calls, they hear ringing after 25 seconds of delay. Same thing happens when I call out, delay of about 25 seconds to connect the number. My ATA is directly connected to Modem (which is router too). I did...
by mysaurin
01/26/2013
Forum: Community Support
Topic: Caller ID Issue - please help
Replies: 14
Views: 8496

Re: Caller ID Issue - please help

Hi Awan
what do you want me to look CID settings? I did not change anything there.
by mysaurin
01/26/2013
Forum: Community Support
Topic: Caller ID Issue - please help
Replies: 14
Views: 8496

Caller ID Issue - please help

I have Linksys WRTP54G 2FXS, since last 2 weeks I have weird issue when someone calls my caller ID displays "Incoming Call" instead of number or name but I can see their number after hanging up in the phone review. I tried everything but nothing works (*25 or *65)

Any suggestions?