Search found 76 matches

by user451
02/22/2013
Forum: Community Support
Topic: Follow Me settings Now only show Disabled
Replies: 20
Views: 11669

Re: Follow Me settings Now only show Disabled

9:37pm

Well I can change the number but the max rings is 6 even though you can set 8 and 12
by user451
02/22/2013
Forum: Community Support
Topic: Follow Me settings Now only show Disabled
Replies: 20
Views: 11669

Re: Follow Me settings Now only show Disabled

4:44pm Well the status page still shows a problem, and this forum has not been updated. http://status.fongo.com/ "There is an issue accessing & changing the Follow-Me settings since the upgrade. We are actively investigating this issue. - 2013-02-14 16:37" So in spite of that logged in...
by user451
02/15/2013
Forum: Community Support
Topic: Follow Me settings Now only show Disabled
Replies: 20
Views: 11669

Re: Follow Me settings Now only show Disabled

4:22pm

Still shows down

http://status.fongo.com/

"There is an issue accessing & changing the Follow-Me settings since the upgrade. We are actively investigating this issue. - 2013-02-14 16:37"
by user451
02/14/2013
Forum: Community Support
Topic: Follow Me settings Now only show Disabled
Replies: 20
Views: 11669

Re: Follow Me settings Now only show Disabled

9:46pm
Any update on this issue status and resolution?

Thanks
by user451
02/13/2013
Forum: Community Support
Topic: Follow Me settings Now only show Disabled
Replies: 20
Views: 11669

Re: Follow Me settings Now only show Disabled

3:28pm
Thanks for the update
by user451
02/13/2013
Forum: Community Support
Topic: Follow Me settings Now only show Disabled
Replies: 20
Views: 11669

Re: Follow Me settings Now only show Disabled

2:22 pm

Still no response to my support request only the automated ack msg, 5 hours ago
by user451
02/13/2013
Forum: Community Support
Topic: Follow Me settings Now only show Disabled
Replies: 20
Views: 11669

Re: Follow Me settings Now only show Disabled

9:43 am

Will see where the request sent to support@fongo.com goes
by user451
02/13/2013
Forum: Community Support
Topic: Follow Me settings Now only show Disabled
Replies: 20
Views: 11669

Re: Follow Me settings Now only show Disabled

9:19am

Still not working!

Though on another note I notice call logs have now been restored
by user451
02/12/2013
Forum: Community Support
Topic: Service Outage Till 2013/2/12 ?
Replies: 3
Views: 3150

Re: Service Outage Till 2013/2/12 ?

3:57 pm

Seems there was a change an or glitch as the system reverted to the original email the account was opened up under and NOT the email that had since been set up as updated email contact information.
by user451
02/12/2013
Forum: Community Support
Topic: Follow Me settings Now only show Disabled
Replies: 20
Views: 11669

Follow Me settings Now only show Disabled

1:50 pm Not sure when this stopped working perhaps during the last few days, or sooner hard to know. Is anyone else follow me settings suddenly showing disabled and there is no way to enable and add a forwarding number? It may or may not be related but I also did not receive the recent update notifi...
by user451
01/17/2013
Forum: Community Support
Topic: Freephoneline Down
Replies: 132
Views: 135332

Re: Freephoneline Down

6:14pm

Well it was still down last night after 10pm. This morning it was back.

Still no word on what happened. And no email response. Just a new post with contact info

http://forum.fongo.com/viewtopic.php?f=48&t=7624
by user451
01/16/2013
Forum: Community Support
Topic: Freephoneline Down
Replies: 132
Views: 135332

Re: Freephoneline Down

Well the report I emailed to them has not been followed up on yet beyond the automated ". Your request has been received and is being reviewed by our staff. "

The lights are on but nobody's home

Time is now 7:07PM
by user451
01/16/2013
Forum: Community Support
Topic: Freephoneline Down
Replies: 132
Views: 135332

Re: Freephoneline Down

Ditto for issues here in Bumbling Brampton. Incoming ok, outgoing busy. though one incoming could not hear me until they called back

Currently 5:44pm
by user451
12/27/2012
Forum: Fongo Announcements
Topic: Update on the Freephoneline server issue Dec 26th, 2012
Replies: 26
Views: 69958

Re: Update on the Freephoneline server issue Dec 26th, 2012

Just had another incoming call show "Destination out of order" the call rang through to my cell. A few minutes later another incoming call came through ok
Dec 27 ~7:25pm
by user451
12/19/2012
Forum: Fongo Announcements
Topic: Possible service interruption for some users Dec 19th, 2012
Replies: 90
Views: 245123

Re: Possible service interruption for some users Dec 19th, 2

Ditto, just had another issue today, Failed registration. But have also had intermittent issues requiring hard reboot of SPA2102 over the last month
by user451
05/24/2012
Forum: Community Support
Topic: Outbound busy signal and incoming calls incompl.. (resolved)
Replies: 15
Views: 11425

Re: Outbound busy signal and incoming calls incompl.. (resol

Anyone having an issue with Fongo/ATA service at the moment? If I try to make an outbound call it's silent and then busy. Others calling me rings our phone but when I pick up I can't hear anything and the other party continues to ring until voicemail picks up. Is there a service outage? Yes it's 5:...
by user451
04/04/2012
Forum: Community Support
Topic: Service issue, April 4th, 2012
Replies: 169
Views: 100660

Re: phone wont register today Vancouver BC

What are your keep-alive times? It has been suggested in other threads on this forum to reduce the standard ones of 3600 to a lower value, which may result in more "up-time" at the tradeoff of more network traffic ... may be the solution you need though! Yup. NAT keep alive is enabled and...
by user451
04/03/2012
Forum: Community Support
Topic: Service issue, April 4th, 2012
Replies: 169
Views: 100660

Re: phone wont register today Vancouver BC

I think whatever it was it was solved somehow after 9 hours. I still think its freephoneline's server thats declining to register the account as everything on my end was working. Maybe database issue/maintenance ? Anyway I have a report # from when I called tech support (41368). I guess you can clo...
by user451
04/03/2012
Forum: Community Support
Topic: Service issue, April 4th, 2012
Replies: 169
Views: 100660

Re: phone wont register today Vancouver BC

user451, have you given the ATA a static IP and forwarded the ports required from the router or did you just connect it initailly and it worked? It sounds very much like a configuration problem. Thanks, this system has been configured and working since last June except for a few FPL outages such as...
by user451
04/03/2012
Forum: Community Support
Topic: Lost call then registration failed - Brampton ON
Replies: 8
Views: 7320

Re: Lost call then registration failed - Brampton ON

Seems like the ' hiccups ' have been a little more frequent recently. Noted on another thread issues were so far only reported for Rogers internet users. So this could be related to some freaky Rogers glitch.
by user451
04/03/2012
Forum: Community Support
Topic: Service not working - Friday March 30th
Replies: 19
Views: 13650

Re: Service not working - Friday March 30th

Interesting our Internet service is Teksavvy Cable of course using Rogers to the POI. And I just experienced an outage and flakiness before 8pm until about 8:22 even though speed test and response times are great
by user451
04/03/2012
Forum: Community Support
Topic: Lost call then registration failed - Brampton ON
Replies: 8
Views: 7320

Re: Lost call then registration failed - Brampton ON

8:22pm and it's registered again

Hoping it stays registered this time
by user451
04/03/2012
Forum: Community Support
Topic: Service issue, April 4th, 2012
Replies: 169
Views: 100660

Re: phone wont register today Vancouver BC

Having a similar issue now 8:20pm EDT
by user451
04/03/2012
Forum: Community Support
Topic: Lost call then registration failed - Brampton ON
Replies: 8
Views: 7320

Re: Lost call then registration failed - Brampton ON

And now again Registration failed 8:12pm

This is a working system with no changes and speedtest.net is great 21+mbps down .51 up
by user451
04/03/2012
Forum: Community Support
Topic: Lost call then registration failed - Brampton ON
Replies: 8
Views: 7320

Lost call then registration failed - Brampton ON

Just lost a caller mid call around 8pm They could hear me but I could not hear them.

Tried dialing out .. dead air

Checked router Registration failed.

Finally registered call came in but is breaking up.

Anyone else?