Search found 5 matches

by 486dx
08/05/2014
Forum: Suggestions & Feedback
Topic: Feedback on technical support
Replies: 22
Views: 64173

Re: Feedback on technical support

i was troubleshooting an grandstream ht702 and only being a user of the ht 486 0older model, i was lost and couldnt get it to work. i was able to get a ticket raised and responded to and the proper .pdf sent to me to program this ata device with no problems once i was at my friends place and in pers...
by 486dx
06/01/2013
Forum: Community Support
Topic: no freephoneline phone is working
Replies: 2
Views: 2658

Re: no freephoneline phone is working

hello. ive been having the same problem since thursday may 30th 2013.

my freephone line has been ok before then and never touch my router, ata or settings or cables,. im going to send you a pm as well to look into my account see if it got blocked somehow on your end.
by 486dx
09/04/2012
Forum: General Discussions
Topic: No incoming calls
Replies: 18
Views: 17692

Re: No incoming calls

Im kinda in my mind thinking at this point,. run a speed test.net and post the link to your results, also go run a pingtest.net with the toronto servers for both. then try the ata direct to your internet for a few hours. if it works flawless like I hope it would, then your router is experiencing pro...
by 486dx
08/10/2011
Forum: Community Support
Topic: Voicemail Greeting not saving/ or playing
Replies: 11
Views: 9425

Re: Voicemail Greeting not saving/ or playing

yeah I just got the voicemail greeting to work. thanks to private messaging steve. Does any one have any ideas how to get rid of the error box that comes up everytime I run freephoneline. lol if not i wont be using the app anyways will be getting the sip info and a ata box
by 486dx
08/02/2011
Forum: Community Support
Topic: Voicemail Greeting not saving/ or playing
Replies: 11
Views: 9425

Voicemail Greeting not saving/ or playing

I need help with the voicemail greeting settings. ive been on FPL now for over a week... a few issues with the softphone application on windows 7 64bit, like the error message that pops up everytime "cannot export freephone... temp.ext to registry, error.. its in a jpg Hope its okay to attach i...