Search found 26 matches

by magicray
03/05/2013
Forum: Community Support
Topic: FPL Down - Tuesday 5th of March - 1250hrs
Replies: 33
Views: 20678

Re: FPL Down - Tuesday 5th of March - 1250hrs

OP nice job on the VOIP2.freephoneline.ca , i didnt know there was another server. voip.freephoneline.ca is down since 12pm march 5 but voip2.freephoneline.ca is working no problem.
by magicray
12/16/2011
Forum: General Discussions
Topic: CONNECTION FEE
Replies: 15
Views: 11057

Re: CONNECTION FEE

I can for sure say this really sucks. It reminds me of those shady convenience stores that sell you a calling card then you get home and notice there is a connection charge for a call you make, so the minutes don't add up. I really don't understand the connection fee charge, it makes checking your m...
by magicray
12/17/2010
Forum: Community Support
Topic: Sound Cuts Out for Half a Second Randomly
Replies: 211
Views: 212403

Re: Sound Cuts Out for Half a Second Randomly

Kris this is great news - lets learn from this and be more proactive in the future.
by magicray
12/16/2010
Forum: Community Support
Topic: Sound Cuts Out for Half a Second Randomly
Replies: 211
Views: 212403

Re: Sound Cuts Out for Half a Second Randomly

This is an update to my previous comments on this matter of dropped audio. I'm currently setup with pbxes.com with freephoneline as one of my trunk lines and my PAP2 as one of my extensions. Everything seems to have been smooth since the start of the test, as Kris stated there might be something goi...
by magicray
12/15/2010
Forum: Community Support
Topic: Sound Cuts Out for Half a Second Randomly
Replies: 211
Views: 212403

Re: Sound Cuts Out for Half a Second Randomly

oright setup freephoneline as a trunk with pbxes.com and my ata connected as an extension. Lets see if the test passes tomorrow (wife test).

cheers.
by magicray
12/14/2010
Forum: Community Support
Topic: Sound Cuts Out for Half a Second Randomly
Replies: 211
Views: 212403

Re: Sound Cuts Out for Half a Second Randomly

Thanks for replying back with some hint of what's going on. This case of NAT and RTP proxy can probably be the cause, but do you have a solution or any thoughts we can implement from our end to remedy the problem? i'm going to connect freephoneline to webbased pbx (e.g. voxalot) and see if I get any...
by magicray
12/13/2010
Forum: Community Support
Topic: Sound Cuts Out for Half a Second Randomly
Replies: 211
Views: 212403

Re: Sound Cuts Out for Half a Second Randomly

Everybody can jump up and down saying they think they fixed the problem from their end but thats not the case. The problem is from FREEPHONELINE itself "PERIOD". I have other voip lines on my DSL and cable lines and no hiccups EVER but with freephoneline every few minutes or every few seco...
by magicray
12/05/2010
Forum: Community Support
Topic: Sound Cuts Out for Half a Second Randomly
Replies: 211
Views: 212403

Re: Sound Cuts Out for Half a Second Randomly

I've been having the same problem (getting cut off half second or lost packets as its indicated on my pap2t). I start getting this issue in Septemeber/October but didn't think much of it. It's become seriously annoying I tested my setup with pingplotter pro there doens't seem to be any problems but ...
by magicray
04/04/2010
Forum: Community Support
Topic: [Resolved 8/1/10] 5 - 90 Min into the call and drops out
Replies: 140
Views: 143455

Re: 5 - 90 Min into the call and drops out

http://forum.freephoneline.ca/download/file.php?id=93&mode=view I took the above pic from the previous poster. A few days ago I changed a few settings on this page. At the bottom of the page I changed the following: Handle VIA received = YES Handle Via Rport = YES insert Via received = YES inse...
by magicray
03/30/2010
Forum: Community Support
Topic: [Resolved 8/1/10] 5 - 90 Min into the call and drops out
Replies: 140
Views: 143455

Re: 5 - 90 Min into the call and drops out

Have FPL for a year now and never had the dropped call issue. The wife's been having dropped calls, duration of calls are about 10-15min then the line drops. Havent changed anything on myside. Have 2DSL lines running in MLPPP Acanac and Teksavvy with PAP2. Would love to resolve this. i'm going to tr...
by magicray
03/15/2010
Forum: Community Support
Topic: FPL Down - incoming
Replies: 4
Views: 6011

Re: FPL Down - incoming

Had the same issue this morning - calling the FPL number was a fast busy signal. Calling out was dead air after dialing. But the problems seems to have been fixed. It started at around 11am to about 12pm.
by magicray
12/15/2009
Forum: Tips & Tricks From Seasoned Users
Topic: Asterisk configuration
Replies: 44
Views: 91573

Re: Asterisk configuration

Wow you guys are seriously reading into this too much. There might have been a change in the back end for the useragent verification. I had the same problem "this account number is not valid" when wanting to dial out. I use Elastix for my home system and here is what needed to be done to b...
by magicray
09/20/2009
Forum: Fongo Announcements
Topic: Registration State: Can't connect to login server
Replies: 27
Views: 34093

Re: Registration State: Can't connect to login server

connection problem with ATA and softphone, can't find server...

The connection seems to be dropping and connecting.
by magicray
09/18/2009
Forum: General Discussions
Topic: Dropped Packets
Replies: 14
Views: 15631

Re: Dropped Packets

i tested the system late tonight and things have seem to have gone back to normal. Packet loss is still there but it's ALOT better than before. Before: 5 Min Call - 500packet loss (711u or 729a codec) This Evening: 5 Min Call - 150PACKET LOSS (this was the norm before if I remember correctly - G711)...
by magicray
09/18/2009
Forum: General Discussions
Topic: POOR CALL QUALITY
Replies: 25
Views: 24054

Re: POOR CALL QUALITY

I brought the system back up and tested call quality and things seem to have gone back to normal - NO more choppy voice.

I hope everyone else's issues have also been resolved.

thanks guys.
by magicray
09/18/2009
Forum: General Discussions
Topic: POOR CALL QUALITY
Replies: 25
Views: 24054

Re: POOR CALL QUALITY

Steve thanks for your response but please have different levels of tech support. With the free service that you guys have I'm even surprised that you do HAVE TECH SUPPORT, but if you do have it let it work for your customers. I also think it would be wiser to have a higher level tech answer question...
by magicray
09/18/2009
Forum: General Discussions
Topic: Dropped Packets
Replies: 14
Views: 15631

Re: Dropped Packets

I'm going to try the line when I get home and report back on this.
by magicray
09/17/2009
Forum: Community Support
Topic: Voicemail Problem
Replies: 4
Views: 6441

Re: Voicemail Problem

This is all related to the DTMF setting. I dont remember if using the softphone you have the feature of changing it, but saw in another thread the admin indicating that there is a option.
by magicray
09/17/2009
Forum: Community Support
Topic: Not ringing for caller
Replies: 8
Views: 10133

Re: Not ringing for caller

That's a really good observation, maybe this could be related to the voltage/freq setting in our PAP box?
by magicray
09/17/2009
Forum: Suggestions & Feedback
Topic: [Resolved] worst service ever
Replies: 24
Views: 32434

Re: worst service ever

you shouldn't be so harsh, always try other avenues to get your voice to someone who knows what there doing. e.g. like the admin above.
by magicray
09/17/2009
Forum: Tips & Tricks From Seasoned Users
Topic: [FIXED] found 2 freephoneline bugs
Replies: 7
Views: 6958

Re: found 2 freephoneline bugs

To answer your first question - try not to have the softphone and your ata registering at the same time or ON at the same time. Callers not hearing ringing is supposedly the fault of the way the "programmers" are routing calls this week (this is what steve one of the admins has said). In r...
by magicray
09/16/2009
Forum: General Discussions
Topic: POOR CALL QUALITY
Replies: 25
Views: 24054

Re: POOR CALL QUALITY

I mean you can't get more detialed than this thread by slvrsi - http://forum.freephoneline.ca/viewtopic.php?f=10&t=180
by magicray
09/16/2009
Forum: General Discussions
Topic: POOR CALL QUALITY
Replies: 25
Views: 24054

Re: POOR CALL QUALITY

As FPL would say there are only maybe a "handfull of people having this problem". BULL tons of people are having this problem, I actually did a test today. Bought a new PAP2T (needed one anyway) and took it to work and at the end of the day tried out the system and no surprise the same cal...
by magicray
09/16/2009
Forum: Community Support
Topic: Not ringing for caller
Replies: 8
Views: 10133

Re: Not ringing for caller

same problem here - just emailed you the info.

thanks
by magicray
09/13/2009
Forum: Community Support
Topic: Choppy sound both on incoming and outgoing calls
Replies: 24
Views: 30776

Re: Choppy sound both on incoming and outgoing calls

Had FPL or about a year now getting dropped packets when looking in my ATA2 info page. In a 10 minute conversation about 800 - 1200 packets are dropped, all of my setting have been the same for the last while. using G729 codec only with 0.20 RTP, tried to pinpoint the problem but no luck. Also to th...