Search found 13 matches

by verona
11/23/2022
Forum: Community Support
Topic: Problems related to Freephoneline's Call Platform Migration
Replies: 17
Views: 7798

Re: No dialtone

same here, DNS lookup no result for voip.freephoneline.ca. My side shows registered but account page shows disconnected. Changed to voip2 no different. I noticed that as well. Account page shows 'disconnected', but app shows registered. I have app set up on my PC + tablet. Changed to use voip2 on b...
by verona
11/23/2022
Forum: Community Support
Topic: Problems related to Freephoneline's Call Platform Migration
Replies: 17
Views: 7798

Re: No dialtone

I had same problem. Looks like the SIP proxy voip.freephoneline.ca is not working. Perhaps a DNS setting because it's not resolving.

Changed it to voip2.freephoneline.ca and now works.
by verona
09/29/2022
Forum: Community Support
Topic: Uh Oh! Please check your network connection and try again
Replies: 46
Views: 31862

Re: Uh Oh! Please check your network connection and try agai

I reached out to someone at Fongo. They said you have to request to have your account unblocked (through ticketing), and they mentioned why it occurs on Android (having attempted to connect from an unauthorized APK is one common cause). Definitely seems to be account related. My son also has Fongo....
by verona
09/28/2022
Forum: Community Support
Topic: Uh Oh! Please check your network connection and try again
Replies: 46
Views: 31862

Re: Uh Oh! Please check your network connection and try agai

Having exact same issue, unable to login & connect. Interesting, if I enter a wrong password it gives error that uid/pwd is incorrect, however if the correct uid/pwd is entered I get the error to "check network connection" Does not work on WiFi and data. Also tried on 2 separate Androi...
by verona
05/24/2022
Forum: Community Support
Topic: Unable to call Croatia - error: "Address Incomplete"
Replies: 3
Views: 3543

Re: Unable to call Croatia - error: "Address Incomplete"

Thank you. I have opened a support ticket.
by verona
05/22/2022
Forum: Community Support
Topic: Unable to call Croatia - error: "Address Incomplete"
Replies: 3
Views: 3543

Unable to call Croatia - error: "Address Incomplete"

All of a sudden I'm getting the error "Address Incomplete" whenever I try to call a Croatian phone #. Last time I called was about 5 months ago. No changes have been made on my end since then, this used to work. Here is the format of the number I'm calling: +385-21-xxx-xxx also tried 011-3...
by verona
05/14/2014
Forum: Community Support
Topic: OBi110 - Register Failed: No Response From Server
Replies: 1
Views: 2349

Re: OBi110 - Register Failed: No Response From Server

The problem has resolved itself. I a can now make calls.Would still like to know what the issue was.
by verona
05/14/2014
Forum: Community Support
Topic: OBi110 - Register Failed: No Response From Server
Replies: 1
Views: 2349

OBi110 - Register Failed: No Response From Server

My FFL has been working great since I set it up about 5 months ago. However, today I can't make any calls. The SIP1 service status on my OBi110 contains the following info: "Register Failed: No Response From Server (server=208.65.240.44:5060; retry in 102s)" The funny thing is, I also have...
by verona
05/13/2014
Forum: Community Support
Topic: can't call: 1-855-812-0304
Replies: 3
Views: 3059

Re: can't call: 1-855-812-0304

This is a teleconferencing #. I was able to connect using gmail but not FFL. Maybe the reason is they do not accept toll-free calls outside of the USA.
by verona
05/13/2014
Forum: Community Support
Topic: can't call: 1-855-812-0304
Replies: 3
Views: 3059

can't call: 1-855-812-0304

I'm not able to complete a call to the following #: 1-855-812-0304
by verona
12/07/2011
Forum: General Discussions
Topic: The followme number you have entered is not valid
Replies: 3
Views: 3609

Re: The followme number you have entered is not valid

I tried it again, and it now works - thanks for the quick fix!
by verona
12/07/2011
Forum: General Discussions
Topic: The followme number you have entered is not valid
Replies: 3
Views: 3609

Re: The followme number you have entered is not valid

The 2 numbers (which by the way already work, just can't change # of rings) are: 905-889-xxxx and 416-230-xxxx
Both #'s are local calls
by verona
12/07/2011
Forum: General Discussions
Topic: The followme number you have entered is not valid
Replies: 3
Views: 3609

The followme number you have entered is not valid

I have 2 followme numbers set up on my account. It works just fine. Today I tried to change the # of rings in the followme settings and get the attached error (same error with both numbers). Please fix this problem. Thank you