Search found 6 matches

by qingz
03/21/2014
Forum: Community Support
Topic: Can not make phone call
Replies: 3
Views: 5046

Can not make phone call

Using Fongo on my Android phone for a while. Today I got message "call can not be completed, you do not have an active Fongo Connection".
by qingz
01/31/2013
Forum: Community Support
Topic: Incoming Calls are down?
Replies: 87
Views: 51604

Re: Incoming Calls are down?

I think the issue is only related to Asterisk. Not for software or ATA. I guess FPL is blocking Asterisk. Anybody experience the same problem with ATA? They do block the Asterisk useragent, but that is easily got around. I had trouble with my Elastix PBX yesterday where one line was working perfect...
by qingz
01/31/2013
Forum: Community Support
Topic: Incoming Calls are down?
Replies: 87
Views: 51604

Re: Incoming Calls are down?

I think the issue is only related to Asterisk. Not for software or ATA. I guess FPL is blocking Asterisk.
Anybody experience the same problem with ATA?
by qingz
09/22/2009
Forum: Tips & Tricks From Seasoned Users
Topic: Travel Outside Canada
Replies: 14
Views: 13890

Re: Travel Outside Canada

It is totally fine if no 911 support and no tech support out of country. Actually the phone number for emergence service in China is not 911. What I concern is you do not block the non-Canadian IP, and we should be able to use the service on our own. You do not need to take any responsibility on how...
by qingz
09/21/2009
Forum: Tips & Tricks From Seasoned Users
Topic: Travel Outside Canada
Replies: 14
Views: 13890

Re: Travel Outside Canada

Simply put, our service does not support non-Canadian IP addresses at this time. I'm not sure if there is a plan to have extended/international IP support but regardless there is none at this time. There are a lot of technical hurdles to get things working that originate outside of Canada... Since ...
by qingz
09/21/2009
Forum: Tips & Tricks From Seasoned Users
Topic: Travel Outside Canada
Replies: 14
Views: 13890

Re: Travel Outside Canada

That is very difficult to do since we have 911 service which NEEDS your residence on file so 911 can actually find you. If you can get your ATA to work in another country, awesome. But right now if I took it to Europe, South America etc... Anywhere outside of Canada, maybe even the US because they ...