Search found 25 matches

by juser
04/19/2012
Forum: Fongo Announcements
Topic: What Else is New in 1.3?
Replies: 2
Views: 15124

Re: What Else is New in 1.3?

Setting VM rings in-app is great, but it would be even better if there was the call forwarding/simultaneous ring management as well.
by juser
04/19/2012
Forum: Fongo Announcements
Topic: Visualize, Visualize, Visualize!
Replies: 5
Views: 24107

Re: Visualize, Visualize, Visualize!

Will there be a similar 48hour+ delay for VM notifications as there currently is before we know there is something to check in visual voice mail? Without that being fixed, you might be hard pressed for people to pay an extra monthly fee if there aren't timely notifications to check VM in the first p...
by juser
04/12/2012
Forum: Fongo Announcements
Topic: Fongo Follow-me Feature Updates
Replies: 15
Views: 40703

Re: Fongo Follow-me Feature Updates

It's not meant to ring the DV app and the destination simultaneously, the feature is meant for forwarded calls. You can choose to ring the forwarded destinations sequentially or simultaneously. What? That is exactly what happens, the DV app and forwarded destinations ring simultaneously if it is se...
by juser
04/11/2012
Forum: Fongo Announcements
Topic: Fongo Follow-me Feature Updates
Replies: 15
Views: 40703

Re: Fongo Follow-me Feature Updates

Great to see this feature. I'm having a problem though. If I have me configuration set to "Sequential" and "Always Call Forward" with 1 number configured in my follow me list, it works fine, I call my DV number and it rings the call forward number. If I then set it to "Simul...
by juser
04/03/2012
Forum: Community Support
Topic: Can't call local 310-XXXX number?
Replies: 6
Views: 7456

Re: Can't call local 310-XXXX number?

This has been discussed in other threads many times over (just do a simple search for 310 !). I do not think that there is any current move a-foot to support 310 numbers, although it would be handy, as sometimes it is VERY hard to find the real 10D number BEHIND the 310 number ... they are not read...
by juser
04/03/2012
Forum: Community Support
Topic: Can't call local 310-XXXX number?
Replies: 6
Views: 7456

Can't call local 310-XXXX number?

I tried using DV to call a local pizza place in Ottawa (area code 613) that has a 310-XXXX number but said it was not a local call. Are all 310 numbers blocked and are there any plans to enable them at some point?
by juser
03/26/2012
Forum: Suggestions & Feedback
Topic: Voicemail Notifications - SMS or EMAIL
Replies: 3
Views: 7892

Re: Voicemail Notifications - SMS or EMAIL

+1 That would be a great feature to have.
by juser
03/06/2012
Forum: Community Support
Topic: using SIP on Android stock dialer
Replies: 2
Views: 4875

Re: using SIP on Android stock dialer

I haven't tried using the built-in Android SIP app, but using the regular Dell Voice client on 3G was working fine for me. The quality is fine, no problems.
by juser
02/27/2012
Forum: Suggestions & Feedback
Topic: Follow-Me Improvements
Replies: 7
Views: 10255

Re: Follow-Me Improvements

Having time is also important. I might not want the phone to ring at home if it is for me, because my wife would answer it instead, thinking it is a call for her. So in that case would rather have it simultaneously ring at work and cell but not home during the day, then at home in the evenings.
by juser
02/22/2012
Forum: Suggestions & Feedback
Topic: Easing Call Follow Me restrictions
Replies: 14
Views: 16817

Re: Easing Call Follow Me restrictions

This is an issue for me as well, trying to use FPL and DellVoice, and my wife's account not being able to follow-me to a common number.
by juser
02/22/2012
Forum: Suggestions & Feedback
Topic: Follow-Me Improvements
Replies: 7
Views: 10255

Follow-Me Improvements

People have already mentioned adding the support for simultaneous ring which would be great, but another improvement would be to configure time of day settings for follow me numbers. For example, configure a follow me number to be "valid" from say 9am to 5pm, that would connect to your &qu...
by juser
02/20/2012
Forum: Community Support
Topic: What does use Dell Voice 90-days mean?
Replies: 11
Views: 12074

Re: What does use Dell Voice 90-days mean?

Logging in every 90 days is gonna be annoying, do you have to use one of the voice dailer application( desktop, iphone, android) or can I just log into the webpage? :) I'm not sure if logging into the webpage will work, just call your own DV number and let it pick up or go to voice mail, that shoul...
by juser
02/19/2012
Forum: Suggestions & Feedback
Topic: Dell Voice Running on multiple devices simultaneously
Replies: 9
Views: 11578

Re: Dell Voice Running on multiple devices simultaneously

+1 for this, an important feature for me, or at least simultaneous ring on the DV and any follow me numbers.
by juser
02/19/2012
Forum: Community Support
Topic: [resolved] dell voice login error
Replies: 10
Views: 12378

Re: [resolved] dell voice login error

I just tried this myself. If you create an account using the PC application, you can then go to the Dell Voice iOS app, and log in with the same account and it works just fine. So everyone should create their accounts using the PC or Android app to make sure they don't limit themselves in the future...
by juser
02/15/2012
Forum: Community Support
Topic: [resolved] dell voice login error
Replies: 10
Views: 12378

Re: [resolved] dell voice login error

So just to confirm, if you create your Dell Voice account on a PC or Android phone, you will never be able to install the iOS app and log into the same DV account on an iOS device? That seems a little crazy. So what happens if I ever decide to upgrade to an Android phone and ditch my iPhone? Would I...
by juser
02/13/2012
Forum: Community Support
Topic: Dell Voice Follow me FPL Follow me number
Replies: 4
Views: 6010

Re: Dell Voice Follow me FPL Follow me number

So if two people in a house register for DV on their mobiles, they can't both set a follow me number to their home phone #?
by juser
02/13/2012
Forum: Community Support
Topic: [resolved] dell voice login error
Replies: 10
Views: 12378

Re: dell voice login error

So if we have more than one device, can we delete our DV account, and re-create a new one using the PC app? Then after that, installed the DV app on an iPhone and just use the login in button? Does that change the functionality at all on the iPhone and is it possible to do this? I guess we will lose...
by juser
02/13/2012
Forum: Community Support
Topic: [resolved] Dell Voice running data plan off call data usage.
Replies: 4
Views: 6695

Re: [resolved] Dell Voice running data plan off call data us

I'm using Rogers with Dell Voice on an iPhone and it works fine, so they are not blocking it.
by juser
02/13/2012
Forum: Community Support
Topic: [resolved] Voice Too Quiet for Receiving Party
Replies: 6
Views: 8984

Re: Voice Too Quiet for Receiving Party

It seems very quiet as well for me. Same thing for picking up VM using Dell Voice. The VM woman's voice that says how many messages you have is a normal volume, but the actual messages that play back are also quiet.
by juser
02/09/2012
Forum: Community Support
Topic: Iphone incoming call notifications
Replies: 4
Views: 5816

Re: Iphone incoming call notifications

I have also noticed that even when the iPhone is unlocked and the Dell Voice app is in the background, a notification will come up at the top of the screen that a call is coming, but it only stays there for a couple of seconds and then disappears before I have a chance to press it and miss the call.
by juser
02/09/2012
Forum: Community Support
Topic: Issue with call forwarding
Replies: 4
Views: 6282

Re: Issue with call forwarding

Another updated. It has now been 1 hour since I did a manual logout of the Dell Voice app on my phone and it still rings 5 times before ringing the follow me number. It seems that unavailable detection is broken for me.
by juser
02/09/2012
Forum: Community Support
Topic: Issue with call forwarding
Replies: 4
Views: 6282

Re: Issue with call forwarding

Yes, I force quit the application. I did not manually logging off because it is pain to re-enter your credentials every time. It would be great if the app developers could put a hook into the App Shutdown event and then de-register with the network as the app exits so the users dont need to re-enter...
by juser
02/09/2012
Forum: Community Support
Topic: Issue with call forwarding
Replies: 4
Views: 6282

Issue with call forwarding

Using the latest DELL Voice App 1.2.1 for iOS 5.0.1 on iPhone 4S. Right now I have my DELL Voice account Follow Me status set to: ENABLED and CALL FORWARD WHEN UNAVAILABLE. My DV Voice Mail is set to answer after 5 rings. I have a follow me number set up and have it set to 4 rings. My phone has been...
by juser
02/08/2012
Forum: Community Support
Topic: [resolved] 3 numbers at same time?
Replies: 2
Views: 4073

[resolved] 3 numbers at same time?

In the marketing material it says that: "Dell Voice will call up to 3 separate phone numbers at the same time." How do you enable this? In the forward settings, it looks like you can have a chain of phone numbers that it will call the first number, *then* the second number, *then* the thir...
by juser
02/08/2012
Forum: Community Support
Topic: New voicemail message indicator
Replies: 8
Views: 9519

Re: New voicemail message indicator

I'm seeing the same thing with the iPhone app.

Also, 3 people have called and left voice mail, and only 1 message was ever stored. The other 2 never made it into the system. Are you seeing that as well?