Search found 9 matches
- 02/24/2012
- Forum: Community Support
- Topic: Wrong phone extension typed.
- Replies: 2
- Views: 4249
Re: Wrong phone extension typed.
I have two DTMF choice in the Other section. I have InBand (Tone) and Info(SIP). By default, it was on InBand (Tone). I change it to Info(SIP) but it still not 100% accurate. The first time I typed the phone extension it was not recognized. The second time, it worked. I'll test these two settings an...
- 02/24/2012
- Forum: Community Support
- Topic: Wrong phone extension typed.
- Replies: 2
- Views: 4249
Wrong phone extension typed.
Hi, I'm using Dell Voice App on my laptop and when I need to type an extension, I'm getting transfer to another one. Exemple, I typed 4028 but the phone system at the other end connected me to 4202??? Sometime the system just say that the extension doesn't exist or it's incomplete. Do I have a setti...
- 02/13/2012
- Forum: Community Support
- Topic: Mobile signup troubles? Make sure to enable cookies!
- Replies: 24
- Views: 72682
Re: Mobile signup troubles? Make sure to enable cookies!
Maybe it was a coincidence finally for me Most important, it's working now!
- 02/13/2012
- Forum: Community Support
- Topic: Mobile signup troubles? Make sure to enable cookies!
- Replies: 24
- Views: 72682
Re: Mobile signup troubles? Make sure to enable cookies!
Hi Charlau, have you tried to update Dell Voice app to the latest version? Since I did the update, I'm now able to login to Fongo without a problem. I'm using à Google Nexus S with Videotron on 3G connection.
Hope this helps!
Hope this helps!
- 02/13/2012
- Forum: Community Support
- Topic: [resolved] No connection to the server
- Replies: 14
- Views: 34811
Re: No connection to the server
With the latest version of Dell Voice 1.2.7, I was able to login to Fongo and place a call over 3g on Videotron. I didn't have a chance yet to test it at home over my Wi-Fi connection but the chances are good it will work! For me, it's 50% resolved. Thank you! EDIT: It's fully working now! On 3g and...
- 02/10/2012
- Forum: General Discussions
- Topic: -OFF-TOPIC- Message to moderator
- Replies: 6
- Views: 6037
-OFF-TOPIC- Message to moderator
Why do you need to approve every posts? I think it's less productive to resolve issues.
Thank you!
Thank you!
- 02/10/2012
- Forum: Community Support
- Topic: Mobile signup troubles? Make sure to enable cookies!
- Replies: 24
- Views: 72682
Re: Mobile signup troubles? Make sure to enable cookies!
Videotron is my cell provider. Could it be them who blocked the connection?
EDIT:It doesn't work when I'm on WI-Fi at home but maybe it's firewall related in that case. Which port do I need to open/forward on my router?
EDIT:It doesn't work when I'm on WI-Fi at home but maybe it's firewall related in that case. Which port do I need to open/forward on my router?
- 02/09/2012
- Forum: Community Support
- Topic: Mobile signup troubles? Make sure to enable cookies!
- Replies: 24
- Views: 72682
Re: Sign up issues from Cell phones.
Like the user Akki in this thread: http://forum.fongo.com/viewtopic.php?f=32&t=3994 , I have the same problem. I've downloaded the Android app on my Google Nexus S and do the registration through it. When I open up the Dell Voice app, I'm able to log-in but when the app tried to connect to Fongo...
- 02/09/2012
- Forum: Community Support
- Topic: [resolved] No connection to the server
- Replies: 14
- Views: 34811
Re: No connection to the server
I have exactly the same problem as you. I have installed Dell Voice app on my Nexus S but I am unable to get connected to Fongo. Does anyone have an idea why it's not working?