Fongo Community Forums

Too bad

Is is possible? If not, do you have any future plans for that?

The problem has been resolved, thanks to Fongo Tech Support. I had Stun enabled in the setting which had been working for almost a year. The problem was gone mainly after I disabled Stun. Also made the following additional changes afterwards as per the advice from tech which actually didn't have any...

I have removed Freephoneline3 from the list. Still the same problem. FYI, I added those settings just this morning. There was no such setting before & the phone was working just fine. I didn't change any settings in the adaptor or router recently that may cause any problem. One more thing. I tri...

I forgot to mention one thing. I'm able to make calls using the phone & both parties can hear. SPA2102 SIP port is set to 5060. Here's the setting in my Bell router for SPA2102: Device details: Name: SipuraSPA Connection type: Ethernet IP address: 192.168.1.65 IP address allocation: DHCP IP addr...

My Fongo phone rings whenever someone calls from any phone (land/cell/bell/rogers/usa....) but immediately it goes to the voice mail. When I pick up the phone after it rings, can't hear anything from the other end & vice versa. I manually disabled CFWD & DND in my SPA2102 configuration page ...

I've been having the same problem for the last two day. It doesn't work even after rebooting router & adaptor!!!

I have set up VM to go to message center after 6 rings but sometimes the incoming call goes straight to VM just after 1 ring. It's been going on for a while but now it's getting more frequent. What can be done about it? I would be happy if VM could be disabled for good. Is it possible?

Having the same loss of dial tone since 18th with my SPA2102

Thanks guys! I have made changes to my ATA as per the link jimbo posted & set NAT Mapping to Yes as dibsmft said. I'll test it for a couple of days to see how it works & will report back. Thanks again!

I've been having this issue since I switched to Fongo in February. I've reported this to Tech Support who, instead of doing anything, asked me to wait for 48 hrs during which it would be resolved. I also posted the problem in the Configuration Setting section of this forum in which "dibsmft&quo...

Thanks for your response. I really appreciate the explanation. ***UPDATE*** Still having the problem of missing calls. I went out & called from my cell but the phone didn't ring until the 3rd try even though I heard the phone ring through my cell & each time the call went to voice mail. A re...

Thanks dibsmft! I have set up STUN as you instructed. But I wouldn't know for sure if it's working until I get complaints from the callers since some of the calls (not all) are missed. I have checked the SIP settings and found the followings by default: SIP Parameters: SIP TCP Port Min: 5060; SIP TC...

Thanks dibsmft! Do I need to set RTP & UDP as falcon did? If so, where will I find them? In the SIP setting, SIP Port is set at 5060 & SIP Transport is set at UDP, but can't find any setting for the range of UDP or RTP. Are these settings really important or should I just add the STUN settin...

I'm having a strange & annoying issue with some incoming calls (not all) since I switched to Dell Voice in February. Some people are telling me that they called me a few times but the phone never rang! When I check the call logs in my online account, it shows that they called with call duration ...

I don't know what's wrong with this service. Sometimes people are telling me that they called but the phone never rings. What's going on Fongo?

Called again to tech support. The guy told me to do a factory reset of my ATA. I'll do this later and post the result here though I don't think that there's going to be any positive outcome. Is there any way to forward my messages to an email address? I don't see any options in the VM settings in my...

Called tech support this morning, was asked to disconnect ATA & Modem power in sequence, disconnect phone line, wait for 30 sec, reconnect modem, phone & ATA in sequence. Did as I was told, called my DellVoice line from another phone & left a message in VM box. Waited for about 20 min bu...

I just ported my number to Dell Voice using my Linksys SPA2102 ATA last week and set up the voice mail (VM) by logging into my online account. Since the porting, I haven't seen the VM indicator on my phone flashing and just out of curiosity, dialed *98 last night. Surprisingly, there were 7 messages...

Thanks!

I want to port my current VOIP number to Dell Voice but can't find any options. I called the customer service and was told to set up an account first, fill-in the form with required info and then call back. I signed up that gave me a new number but don't see any option for porting an existing number...