Search found 7 matches

by wkeleher
09/24/2010
Forum: Fongo Announcements
Topic: Sept 23/24 Overnight Service Interruption - Announcement
Replies: 33
Views: 38260

Re: Sept 23/24 Overnight Service Interruption - Announcement

Great job guys! Had the service for about a year now and I have no complaints considering this is my only means of a telephone service. Last nights outage is the first I've personnally experianced and the way you guys restored it I commend you all for your hard work and dedication in proving a depen...
by wkeleher
09/23/2010
Forum: Community Support
Topic: No Incoming or outgoing calls
Replies: 24
Views: 25807

Re: No Incoming or outgoing calls

Mine was working fine yesterday, I got home tonite and nothing but dead air. I've rebooted the ata and same thing, dead air.
Might be a system outage. I'm in K/W area. Sucks because you can't even call support.
by wkeleher
04/04/2010
Forum: Community Support
Topic: Linksys ATA router keeps disconnecting
Replies: 7
Views: 8877

Re: Linksys ATA router keeps disconnecting

I upgraded the version I had on my router to Firmware Version: 5.1.6(LS) and it's been 12 hours without an issue, but still keeping my fingers crossed. Can others advise if they have the same version on their PAP2T's? Thanks S I have the same ATA but when I try to download 5.1.6(LS) file from Cisco...
by wkeleher
01/19/2010
Forum: General Discussions
Topic: missed calls and voicemail
Replies: 1
Views: 3033

missed calls and voicemail

A couple of times now calls to my number have not gone through. Just tonight I was home and decided to check my email to find a message had been left. I returned the call and found they had called while eating but the phone never rang. I've had people call and leave a message and I would not find kn...
by wkeleher
11/10/2009
Forum: Suggestions & Feedback
Topic: Record Incoming & Outgoing Calls
Replies: 10
Views: 15751

Re: Record Incoming & Outgoing Calls

How did I forget that.. Yes, it is also illegal to record a call without informing both parties involved. We won't be able to provide this feature because of this reason (I completely forgot that in my previous post) Actually it's legal to record a call in Canada if only ONE party knows it's being ...
by wkeleher
10/12/2009
Forum: Suggestions & Feedback
Topic: Awesome customer service
Replies: 1
Views: 3130

Awesome customer service

I just wanted to comment on the customer service I recently recieved. I was having problems with my Grandstream getting it set up so a rep suggested because I was local and he knew more about the Grandstreams than any other to come to the office and he would help me out. The afternoon was spent tryi...
by wkeleher
10/03/2009
Forum: Device Configuration Sharing
Topic: GrandStream HT-502
Replies: 126
Views: 408993

Re: GrandStream HT-502

Being I just signed up and have this device I tried the settings but does'nt work. Had a problem with the dial plan string {911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|98*[6-7]x*xxxxxxc} located in the FSX config page.Is it complete or am I missng something? Once the ata gets programmed properly...