Fongo Community Forums

Hi Fongo,

Is it possible that the push notifications are failing again? Doesn't seem to work anymore for me. Push notifications for incoming calls also fail. Sorry to say this, but if I can't trust the app anymore, it's not gonna take long anymore before I drop Dell Voice.

Dunno what to say. I don't understand.

Hi Steve,

To answer your question, I have received double messages yesterday. Hope they will solve the issue.

Out of curiosity, what carrier is being used to send you the text messages? I've had troubles on my regular cell phone (not my Dell Voice app) with receiving double messages from Fido subscribers. It's been intermittent over the last few weeks (comes and goes). Doesn't seem to happen when anyone te...

Any tests i do using french characters is working fine for me. Hi Mike, Are you using "Dell Voice" to perform the test or did you try other phones with "normal" text messaging? I checked the AppStore today and I have the latest version of Dell Voice. I asked two friends to text ...

Am I the only one with the issue?

Dear Fongo, Some of my messages arrive totally "messed up", meaning that the words and sentences are all mixed which makes the message unreadable. After some testing I (think) discovered that this happens when I receive messages containing French characters like é è ë etc... . I hope you w...

Number one has been implemented. Thank you.

Four to go.

Hi Fongo, Just want to mention it happens quite often that I receive my text messages more than once. Is this a known bug? In addition, when I wake up the phone and launch Dell Voice (which was running in background), it usually freezes for a few seconds and sometimes the app is crashing. Info: iPho...

Let's add another place to the list. I used Dell Voice when I was in Belgium during my last holidays.

Hi Steve,

Thanks for your message. I found something else that could be improved:

I usually type in French. Unfortunately all special characters like é, è, à, etc ... are replaced with squares. It would be nice to have the real characters.

Thanks upfront!

All good points, especially #4 I would also like to see the text input to be more than just one line high, it seems just a tad awkward to read the message you are typing when you can only see a bit of it. It is fine if you are just saying hello, but not so good when you are tying a longer message. ...

Hi Fongo, First of all thanks for adding texting to Dell Voice. I love it and use it on a daily basis. I hope the following suggestions will make it even better. 1) Could you try implementing the landscape mode while typing. This makes typing messages so much easier. 2) It seems like the shortcuts u...

Jake wrote:I am pleased to report I have happy daughters again!

Great!

Hi All,

Just want to say that I tested the push notifications on my side. Everything seems to be working perfectly now. I do receive push notifications for incoming calls and messages.

Thanks for the work. Dell Voice is great again.

Have a nice (long) weekend!

To get push notifications, the app needs to be running (even if just in the background as we can not push notifications if the app is not logged in and activated) and push notifications turned on from the phones options screen. Me do not somthing is going on and this has been sent to the dev team b...

Hi Mike,

Any update for my request? Just want to know if some research is being done. Thanks a lot.

Peter

FONGO_mike wrote:Hi wisobe,

Perhaps keeping this chain in the thread you previously posted in would be best so as to keep this thread related to the subject it started on

that way, the information for the two seperate issues will not get mixed up

Deal.

wisobe, Patkob's issue was not push notification, that was in regards to getting the "Uh oh, your not subscribed" message when texting. Please make sure you are still logged in and have the app running. Speaking about my issue, if the app is running in the background, I do receive the tex...

FONGO_mike wrote:Hi folks,

Can you pall please try texting again to a cell phone? Patkob, i can confirm for a fact i know yours is now working.

By 5pm, most if not all should be able to text without issue.

Hi Mike,

As requested, I asked a friend to text me. Still no push notification on my side.

Cheers,
Peter

patkob wrote:has this happened to anyone else?

There must be a "general" problem cause since I paid for texting, I don't get any push notifications anymore. Hope they are looking at the issue.

Jake wrote:Is this how it is supposed to be? I thought push notifications were supposed to come though no matter if the app was running in the background or not.

Hi Jake,

No this is definitely not supposed to be. It used to work fine with me as well. I hope they are investigating this issue.

Hi Mike, PM has been send. Thanks upfront for your help. Hi Jake, Thanks for your input. All notifications are enabled in the settings of my iPhone. Unfortunately I tried to call myself today and the push notification isn't being received. Seems like a global issue for my DV number. :-) Let's hope ...

Hi Mike, PM has been send. Thanks upfront for your help. Hi Jake, Thanks for your input. All notifications are enabled in the settings of my iPhone. Unfortunately I tried to call myself today and the push notification isn't being received. Seems like a global issue for my DV number. :-) Let's hope M...

Hi Fongo, Since the iPhone application has been updated, I was able to purchase the unlimited texting feature. However, I am experiencing some issues. I hope you will be able to help me. Here is my first problem. I am having the following message everytime I open the app: "Cannot Complete Purch...