Search found 10 matches

by Juste
06/07/2019
Forum: Device Configuration Sharing
Topic: Freephoneline settings on FreePBX
Replies: 3
Views: 6736

Freephoneline settings on FreePBX

Hello,

Could anyone please remind me the settings Freephoneline needs to work with Asterisk (FreePBX) ?

I tried to replicate whatever has been mentioned on this forum a few years ago, with no luck.

Thanks,
by Juste
02/21/2014
Forum: Community Support
Topic: can't hear other side voice when make call or receive call
Replies: 341
Views: 853750

FPL not accepting incoming calls ?

Hello I am surprised nobody is complaining about not being able to get incoming calls. For two days, all my FPL numbers, whether registered with Sipsorcery, pbxes.org or LIV, are having the same problem. Switching from voip2.freephoneline.ca to voip.freephoneline.ca makes no difference. A friend of ...
by Juste
03/02/2013
Forum: Community Support
Topic: One Way Audio
Replies: 35
Views: 37252

Re: One Way Audio

I can only imagine how many messages CS will get from upset customers who are not very tech savvy and have no idea what they have to do to fix the problem. Is it so difficult for FPL to email all their customers letting them know there was a change ? They just got something they could easily have av...
by Juste
03/02/2013
Forum: Community Support
Topic: One Way Audio
Replies: 35
Views: 37252

Re: One Way Audio

It seems that switching to voip2.freephoneline.ca solved the problem.
by Juste
03/02/2013
Forum: Community Support
Topic: One Way Audio
Replies: 35
Views: 37252

Re: One Way Audio

Hello there, Please double check the settings one more time and ensure that you are following FPL standards: http://support.freephoneline.ca/entries/23120323-VoIP-Unlock-Key-Credentials If that has been verified, please send a PM to any of our Mods and they should be able to assist you. Thanks,[/quo...
by Juste
03/02/2013
Forum: Community Support
Topic: One Way Audio
Replies: 35
Views: 37252

Re: One Way Audio

The big question is what fongo or freephoneline did changed to impact suddenly so many peoples with the same problem ? Any idea ? Hello there, No changes were done from our end. Since you have 2 accounts with FPL and one is working with no issues, please try to verify one more time your settings, a...
by Juste
03/02/2013
Forum: Community Support
Topic: Incoming Calls are down?
Replies: 87
Views: 50842

Re: Incoming Calls are down?

Can CS have a look into this issue ?

The problem of being unable to get incoming calls seems to be common.

Anyone can wake CS up ?

Thanks,
by Juste
01/17/2013
Forum: Tips & Tricks From Seasoned Users
Topic: Where do I get the form ?
Replies: 5
Views: 9381

Re: Where do I get the form ?

When you call into our offices to purchase number porting then they will provide all necessary paperwork :) Does freephoneline still have a CS ? I wanted to know what fax number I should use to send my port in request and found out I no longer call CS. Then I did email asking for the same info and ...
by Juste
03/01/2012
Forum: Tips & Tricks From Seasoned Users
Topic: Porting in form
Replies: 3
Views: 5466

Porting in form

Hi,

Could anyone tell me how I get this form ?
I do not find it on the site.

Thanks,
by Juste
02/29/2012
Forum: Tips & Tricks From Seasoned Users
Topic: Where do I get the form ?
Replies: 5
Views: 9381

Where do I get the form ?

Hello,

Sorry for this question but I can not seem to find the form I would need to port my number over to FPL.

Is there a link ?

Thanks,