Search found 18 matches

by bf7041
09/13/2022
Forum: Device Configuration Sharing
Topic: Grandstream HT802 configuration
Replies: 6
Views: 15162

Re: Grandstream HT802 configuration

I just wanted to say thank you to whoever created and posted these settings. They were very helpful to me in setting up the ht802.
by bf7041
10/10/2014
Forum: Community Support
Topic: calling 613 area code - says "insufficent funds
Replies: 4
Views: 3982

Re: calling 613 area code - says "insufficent funds

Just to let readers know,

got a quick response from fongo/FPL and the issue appears to be resolved now.

thanks for the efforts!

John
by bf7041
10/10/2014
Forum: Community Support
Topic: calling 613 area code - says "insufficent funds
Replies: 4
Views: 3982

Re: calling 613 area code - says "insufficent funds

Yes it is local, but FPL is treating it as not covered. - I added funds to my account, and when I received a call from my wife and later checked my account i was charged for the call.
I will follow your link and submit the ticket.
thanks for your response.
John
by bf7041
10/09/2014
Forum: Community Support
Topic: calling 613 area code - says "insufficent funds
Replies: 4
Views: 3982

calling 613 area code - says "insufficent funds

I have Freephoneline at home - 2/12 years now. I live in the 613 area code and have 613 FPL number Got a new cell phone with 613 number. It is with Telus. 613-915-xxxx When my wife calls me she cannot get through - always gets the message of insufficent funds. She has tried dialing it with a "1...
by bf7041
01/01/2014
Forum: Community Support
Topic: Calls straight to VM - device shows "not registered"
Replies: 8
Views: 5541

Re: Calls straight to VM - device shows "not registered"

Thanks for posting your solution.
Unfortunately for me - changing to voip2.freephoneline.ca did not work - calls still going to VM.

John
by bf7041
01/01/2014
Forum: Community Support
Topic: Calls straight to VM - device shows "not registered"
Replies: 8
Views: 5541

Calls straight to VM - device shows "not registered"

When people try to call - goes straight to VM - (I am in Ottawa). Have confirmed with my Dad who is in Chatham Ontario and a freeephoneline user that the same issue is occurring. It is also occurring with my cell phone - in which I have the Fongo app with its own phone number. I would also like to a...
by bf7041
02/21/2013
Forum: General Discussions
Topic: Does my friend I call get charged too?
Replies: 1
Views: 2833

Re: Does my friend I call get charged too?

No they would not be charged long distance - the call would be treated as any other they receive, according to their cell phone plan. For example if they were pay as you go - it would count as minutes used.
John
by bf7041
02/12/2013
Forum: Community Support
Topic: Sip status page down
Replies: 0
Views: 2145

Sip status page down

Can't check sip status page on freephoneline.ca after scheduled maintenance. Also call logs as others have reported.
by bf7041
02/11/2013
Forum: Community Support
Topic: Calls going straight to voice mail. Troubles since December
Replies: 8
Views: 5755

Re: Calls going straight to voice mail. Troubles since Decem

Try this: check you papt 2 settings - under your line 1 tab (if line one is what you are using) If you are not using a papt 2 check your ata to find similar settings make sure your Cfwd All Dest: Cfwd Busy Dest: Cfwd No Ans Dest: Cfwd No Ans Delay: Selective Call Forward Settings make sure all are B...
by bf7041
02/05/2013
Forum: Community Support
Topic: incoming calls goes to VM rightaway
Replies: 12
Views: 14561

Re: incoming calls goes to VM rightaway

Try this: check you papt 2 settings - under your line 1 tab (if line one is what you are using) make sure your Cfwd All Dest: Cfwd Busy Dest: Cfwd No Ans Dest: Cfwd No Ans Delay: Selective Call Forward Settings are all BLANK I have had a strange issue where on occasion a number will appear in one of...
by bf7041
08/22/2012
Forum: Fongo Announcements
Topic: Fongo Follow-me Feature Updates
Replies: 15
Views: 40702

Re: Fongo Follow-me Feature Updates

Yes it does clear things up,
thanks for your reply.
by bf7041
08/21/2012
Forum: Fongo Announcements
Topic: Fongo Follow-me Feature Updates
Replies: 15
Views: 40702

Re: Fongo Follow-me Feature Updates

Hoping someone can clarify the follow-me call forward when unavailable option. The setup states "Call Forward When Unavailable will only forward calls when you are offline." If my ATA is registered as online (so it is not "offline" as stated above) and I do not answer, will the c...
by bf7041
08/08/2012
Forum: General Discussions
Topic: No incoming calls
Replies: 18
Views: 17709

Re: No incoming calls

Another thing to try - if you are using a STUN server - don't.

Turn it off and try it without STUN - this may solve the issue.

good luck.

John
by bf7041
06/15/2012
Forum: General Discussions
Topic: help with my call display (only saying incoming call)
Replies: 9
Views: 9458

help with my call display (only saying incoming call)

My call display no longer seems to work properly - seemed to start 1 or 2 days ago. When someone calls the display will light up with their information BUT the phone does not ring. After a few seconds the phone begins to ring but the display changes to say "incoming call" (no other informa...
by bf7041
06/02/2012
Forum: Community Support
Topic: Outbound busy signal and incoming calls incompl.. (resolved)
Replies: 15
Views: 11386

Re: Outbound busy signal and incoming calls incompl.. (resol

Thanks Steve,
this past week everything seems back to normal.
by bf7041
05/25/2012
Forum: Community Support
Topic: Outbound busy signal and incoming calls incompl.. (resolved)
Replies: 15
Views: 11386

Re: Outbound busy signal and incoming calls incompl.. (resol

same problem in ottawa started yesterday May 24th - still not correct morning of 25th (had a dropped call, busy signals when trying to call my number, dialtone but nothing when i dial out). Internet is fine and no changes to my ata
by bf7041
05/25/2012
Forum: Community Support
Topic: Outbound busy signal and incoming calls incompl.. (resolved)
Replies: 15
Views: 11386

Re: Outbound busy signal and incoming calls incompl.. (resol

Problem here in Ottawa as well - dropped calls, people getting busy signals when calling me (started yesterday May 24th). This morning a dropped call while talking to parents. Now they get a busy signal when calling - I have a dial tone but when I dial out it is just dead air and no ring on other si...
by bf7041
03/01/2012
Forum: General Discussions
Topic: help! Linksys PAPT2 message indicator stutter tone
Replies: 1
Views: 2692

help! Linksys PAPT2 message indicator stutter tone

I am wondering if anyone on FPL who used the linksys papt 2 has been able to get the visual message waiting light or stutter tone to work properly. The phone works great except for this feature - when turned on, the stutter tone and light will not turn off after message has been deleted. I have the ...