Fongo Community Forums

okay so its happening again and I thought i would re post and clarify a little. So yesterday we were hit with another power blip and even though my Router and ATA are on ups and did not go down my phones are down again. (Rogers Internet and Pap2t ATA) Tthe lights on the ATA are as follows power and ...

My gear is on a UPS too. the hit I took yesterday wasn't power it was service and it was a quick blip. I manually rebooted the power on both after they did not reconnect. usually it does. I am going to swap my Rogers modem, the wireless has been spotty for w while, maybe there is an issue with it. I...

Hi All,

Thanks for the suggestions.

So before I had a chance to do anything everything started working again, so know I am wondering could it be that it just took that long (24+ hrs) for my ATA to register with free phone line?

I had to reboot my Rogers connection went down briefly yesterday and when it came back up my phones were down, (no one could call in). I rebooted my modem and my ATA and I noticed there is no dial tone on the phone. when I pick up the receiver there is no link light on the ATA. I tried logging in to...

Okay so I did as suggested and disabled ALG, now I don't get any incoming calls. all incoming calls are going ringing on the callers end but I don't get anything on my side. I've tried rebooting everything again but nothing. My setup is Rogers modem, Router, ATA. nothing has changed on my router or ...

I have recently been forced by my ISP (Rogers) to change my modem, since doing so I seem to be intermittently dropping calls. I had to change my service as my old plan is no longer offered, but I have more than enough bandwidth. I did not have an issue prior to changing the modem and plan. Seems to ...

It appears my PAP2T has failed after 5 years, I got an Audio Codes MP114VOIP Gateway from a guy who closed his small business, anyone know how to configure these devices, seems much more complicated that the PAP2 was.

Thanks

Hi All, Lately I have been told by people who are calling me that when i put them on hold to answer a second call (call waiting) they hear the message " this call is not covered by your tariff plan". I tried it myself and i was able to recreate the issue, i called in from a second line the...

okay tried it voice mail set to 5 rings follow me set to 8 rings and still goes to cell , same thing when i set it to 6 rings, rings 5 times and goes to follow me # is it not possible to have it go to voice mail first and jump to a follow me number if that is not available. As i stated before I woul...

so i currently have it setup so that voicemail picks up after 5 rings and follow me # kicks in after 12, i had follow me set lower before cut it still did not work so I raised it thinking a bigger gap would be better. As you suggesting that if i set follow me to 7 it should resolve the issue? I can ...

Voice mail used to work, ever since I made the change it seems i get no messages and people are telling me they get my cell phone voice mail instead.

voice mail is set to pick up after 5 rings follow me is set to sequential when not available and is set to 12 rings when anyone calls it goes to the follow me # after 5 or 6 rings instead of voice mail, i would like to set up follow me in this manner for when my ISP goes down, I know there is anothe...

I've been told by a few people now that while speaking on the phone the audio seems to fade out and fluctuate, almost as if the tail end of what I am saying is getting cutoff. Not sure if this can be attributed to my ATA, my router, my ISP... Anyone experience this or have any suggestions. I usually...

All my calls are going straight to VM, tried all the *... codes and still nothing. went onto web to set follow me numbers and am getting sip error when setting number. thinking it is account issue or fongo issue. any ideas?? just noticed SIP settings show disconnected on web interface rebooted ata n...

Interesting, Thx

i checked out the website and it appears this only supports version 1, i have version 2 of the router, so i do not believe uploading this would be of any benefit.

Thanks Jake,

My Rourter is a Linksys/Cisco E4200

Jake can you expand on that, how does FPL make money on calls going to voice mail?

I recently tried to setup call forward all on my linksys and could not get it to work correctly, all calls went to voice mail. i entered the number i wanted to forward to with area code and i tried it with both the 1 and without and still all calls went to voice mail. What am i doing wrong? Also fro...

That did it.

Thanks All,

Turns out someone was trying to retrieve voice mails last night and couldn't remember the code and entered the wrong *## code.

all incoming calls are going directly to voice mail. i get dialtone, i can make outgoing calls, but incoming are not passing through. i have rebooted my ATA, Router... still same issue. my ATA shows as resgistered within last 10 minutes (last reboot) but no change. checked VM settings should wait 5 ...

I have conference phone that I use from home, it has certain features you can enable or disable, one feature is call display. Issue i am having is if i turn on call display on the conference phone it doesn't work on any other phone in the house. Anyone have any ideas? currently call display on the c...

Ahh, Thanks

Thanks Jake, I did reboot the ATA and it did resolve the issue I just wanted to find out why this happened. Any idea why outgoing calls still worked if the ATA was not registered?

My phones were working fine, then I installed the softphone on one of my laptops and used it to make a call, now all my incoming calls are going to my softphone and my home phones/ATA do not get the calls. Even after I logout and shut down the softphone application incoming callers just get dead air...