Search found 65 matches

by vostro
09/15/2016
Forum: Community Support
Topic: my FPL numbers are not working again, please help
Replies: 7
Views: 8246

Re: my FPL numbers are not working again, please help

it looks line is not stable, all lines stopped working again, i have to disconnect modems for a while and try to reconnect later, assuming that server blocked my IP for modem's automatically reconnect attempts.
by vostro
09/15/2016
Forum: Community Support
Topic: my FPL numbers are not working again, please help
Replies: 7
Views: 8246

Re: my FPL numbers are not working again, please help

Thats a normal response, but your ATA will accept the command. I gather that once you invoked the command your still not getting any inbound calls and your settings on the FPL account page for Voicemail is set accordingly. as i didn't change any settings, i guess these are irrelevant. now three lin...
by vostro
09/15/2016
Forum: Community Support
Topic: my FPL numbers are not working again, please help
Replies: 7
Views: 8246

Re: my FPL numbers are not working again, please help

Guess you have check DND (Do Not Disturb) setting in the ATA. *78 Enable Do Not Disturb (DND): When enabled all incoming calls are rejected. *79 Disable Do Not Disturb(DND): When disabled, incoming calls are accepted. (Msgs stay in the Outbox of forum until user reads them) nope, i didn't change an...
by vostro
09/15/2016
Forum: Community Support
Topic: my FPL numbers are not working again, please help
Replies: 7
Views: 8246

Re: my FPL numbers are not working again, please help

Guess you have check DND (Do Not Disturb) setting in the ATA. *78 Enable Do Not Disturb (DND): When enabled all incoming calls are rejected. *79 Disable Do Not Disturb(DND): When disabled, incoming calls are accepted. (Msgs stay in the Outbox of forum until user reads them) nope, i didn't change an...
by vostro
09/15/2016
Forum: Community Support
Topic: my FPL numbers are not working again, please help
Replies: 7
Views: 8246

my FPL numbers are not working again, please help

hi there, my freephoneline is not working again this morning, i can dial out but all incoming call is automatically forwarded into freephoneline voice box without ring. i use HT502 with suggested configuration from your site, i tried to swtich prime server from voip.freephoneline.ca to voip2.freepho...
by vostro
09/03/2016
Forum: Community Support
Topic: which VOIP modem support two server settings?
Replies: 25
Views: 34466

Re: which VOIP modem support two server settings?

thank you very much for the help, the new firmware seems to be having problem to synchronize registration status and its display, i now can get all lines working regardless whether it display registered or not.
by vostro
09/03/2016
Forum: Device Configuration Sharing
Topic: Grandstream HT502 Setup Guide
Replies: 15
Views: 44167

Re: Grandstream HT502 Setup Guide

thanks, it looks new version firmware is buggy, pattern B is not working, instead, it's functioning like pattern C. now after factory reset, it always shows not registered but strangely i can dial out and get incoming call. it seems this vendor didn't offer any method to downgrade firmware.
by vostro
09/02/2016
Forum: Community Support
Topic: which VOIP modem support two server settings?
Replies: 25
Views: 34466

Re: which VOIP modem support two server settings?

hi, i have been using HT502 for quite a while without any issue until today it automatically upgraded latest firmware. it can't get registered which i can't find any clue.
by vostro
09/02/2016
Forum: Device Configuration Sharing
Topic: Grandstream HT502 Setup Guide
Replies: 15
Views: 44167

Re: Grandstream HT502 Setup Guide

after HT502 upgraded firmware into 1.0.15.5(http://firmware.grandstream.com/Release_HT502_1.0.15.5.zip) automatically after a reboot, i can't get registered even i follow up this guide, it seems there are more optipons offerred in new version which i'm not sure if default settings of those new optio...
by vostro
12/23/2014
Forum: Community Support
Topic: which VOIP modem support two server settings?
Replies: 25
Views: 34466

Re: which VOIP modem support two server settings?

after disconnecting to voip.freephoneline.ca for a few hours, now i can connect to it. i now use four of FPL server: voip, voip2, voip3, voip4.
by vostro
12/23/2014
Forum: Community Support
Topic: which VOIP modem support two server settings?
Replies: 25
Views: 34466

Re: which VOIP modem support two server settings?

as i didn't change any settings for months, the recent disconnection issue should not be caused by my side. all the timer value is same as FPL official web page. will contact FPL directly if this issue happens again.
by vostro
12/23/2014
Forum: Community Support
Topic: which VOIP modem support two server settings?
Replies: 25
Views: 34466

Re: which VOIP modem support two server settings?

the VOIP server side script should be coded in a way that doesn't require VOIP users manually change their correct settings just because vendor's server side script bugs.
by vostro
12/23/2014
Forum: Community Support
Topic: which VOIP modem support two server settings?
Replies: 25
Views: 34466

Re: which VOIP modem support two server settings?

yesterday when all my lines were disconnected from voip.freephoneline.ca, i switched only part of them into voip2.freephoneline.ca, until now, those lines remains on voip.freephoneline.ca are still disconnected.
by vostro
12/23/2014
Forum: Community Support
Topic: which VOIP modem support two server settings?
Replies: 25
Views: 34466

Re: which VOIP modem support two server settings?

this setting hasn't been changed for months(registration expiry time etc) and disconnection from FPL happens not everyday and only recently this disconnection issue got annoying. so i guess it's FPL adjusts some script in its server side which causes hassles(i didn't change any setting in VOIP modem...
by vostro
12/23/2014
Forum: Community Support
Topic: which VOIP modem support two server settings?
Replies: 25
Views: 34466

Re: which VOIP modem support two server settings?

yes they are all in same LAN with same IP and i tried to spit them now. voip4.freephoneline.ca:6060 is working and voip2.freephoneline.ca is working as well, but not the voip.freephoneline.ca. it's possible FPL script blocked my IP in its server but it's not my fault(registration expire time set as ...
by vostro
12/23/2014
Forum: Community Support
Topic: which VOIP modem support two server settings?
Replies: 25
Views: 34466

Re: which VOIP modem support two server settings?

register expires is set for sure at 3600. i have several FPL lines and each line with different SIP port from 5060-5066. i have no idea why there is only one FPL server is working now, in past i remember i can put two SPA2102 with different FPL server and both could work.
by vostro
12/23/2014
Forum: Community Support
Topic: which VOIP modem support two server settings?
Replies: 25
Views: 34466

Re: which VOIP modem support two server settings?

it's not RTP port issue, not registration time issue, not NAT issue. as long as i can connect to one of two FPL server, all incoming call is normal. the problem is that only one of two FPL server is working at any moment and FPL change it after some days. for instance i can connect to voip.freephone...
by vostro
12/23/2014
Forum: Community Support
Topic: which VOIP modem support two server settings?
Replies: 25
Views: 34466

Re: which VOIP modem support two server settings?

i use WNDR4500 for wireless AP only, so there is no double NAT. i'm not sure what you mean to create DNS SRV in sonicwall(i can't find DNS SRV option in sonicwall) but Reg Retry Intvl was set as FPL required.
by vostro
12/22/2014
Forum: Community Support
Topic: which VOIP modem support two server settings?
Replies: 25
Views: 34466

which VOIP modem support two server settings?

i noticed that recently freephoneline switched between voip.freephoneline.ca and voip2.freephoneline.ca. since my VOIP modem only support one server setting, i have to manually change server whenever i got disconnected. this caused huge issue for me as i never know when this change happened in freep...
by vostro
07/17/2013
Forum: Community Support
Topic: alll FPL number is not connected now
Replies: 0
Views: 2222

alll FPL number is not connected now

as of now, 8:07 am, all of my FPL can't get connected while it was ok yesterday. i'm in toronto.
by vostro
05/21/2013
Forum: Community Support
Topic: alll FPL number is not connected now
Replies: 4
Views: 3697

Re: alll FPL number is not connected now

i have set up modem exactly same as your instruction in previous post, i never change since then. i just wonder what server side change caused this hassles.
by vostro
05/21/2013
Forum: Community Support
Topic: alll FPL number is not connected now
Replies: 4
Views: 3697

Re: alll FPL number is not connected now

ok, i put one modem connected to voip2.freephoneline.ca and the other to voip.freephoneline.ca with my different FPL accounts, it turned out only voip2 is working now.
by vostro
05/21/2013
Forum: Community Support
Topic: alll FPL number is not connected now
Replies: 4
Views: 3697

alll FPL number is not connected now

as of now, 7:30am, all FPL number is not working, any update info?