Search found 14 matches

by aferreira1980
11/21/2012
Forum: Community Support
Topic: Problem: Voice mail indicator is always ON
Replies: 33
Views: 20943

Re: Problem: Voice mail indicator is always ON

Hi Steve
I am having the same problem with my account but I don't know if you have been able to resolve this issue. Can you please post the resolution?
by aferreira1980
11/21/2012
Forum: Community Support
Topic: Voice Mail icon on all the time
Replies: 0
Views: 3463

Voice Mail icon on all the time

Hi
My Dell Voice account is showing that I have a VM all the time, but when I call it says no voice mail. Can you please check?
by aferreira1980
11/14/2012
Forum: Community Support
Topic: SMS support for VOIP unlock customers
Replies: 11
Views: 7801

Re: SMS support for VOIP unlock customers

Hi
I would like to know if you guys are planning on making the SMS feature available for the VOIP unlock users?
Most of the SIP clients already support the feature but we can't use it with your service.
Please let us know.
by aferreira1980
09/28/2012
Forum: Community Support
Topic: SMS support for VOIP unlock customers
Replies: 11
Views: 7801

Re: SMS support for VOIP unlock customers

You can easily identify what type of SIP agent we are using with our VOIP accounts and allow SMS to certain SIP agents.
by aferreira1980
09/27/2012
Forum: Community Support
Topic: SMS support for VOIP unlock customers
Replies: 11
Views: 7801

Re: SMS support for VOIP unlock customers

Any plans for improvement? There are quite a few viewers interested in this topic.
by aferreira1980
09/24/2012
Forum: Community Support
Topic: SMS support for VOIP unlock customers
Replies: 11
Views: 7801

Re: SMS support for VOIP unlock customers

I have tested SMS via Bria from Counterpart and Growndwire from Acrobits. They both error out saying that the server does not support text messages.
by aferreira1980
09/24/2012
Forum: Community Support
Topic: SMS support for VOIP unlock customers
Replies: 11
Views: 7801

Re: SMS support for VOIP unlock customers

Hi
Fongo offers the VOIP unlock features for user to use their own SIP clients and most of the SIP clients offer SIP/SIMPLE text messaging.
I was hoping you guys would support texting via SIP client as it is an extension of SIP

Alex
by aferreira1980
09/22/2012
Forum: Community Support
Topic: SMS support for VOIP unlock customers
Replies: 11
Views: 7801

SMS support for VOIP unlock customers

HI
I was wondering if you guys are planning on enabling the SMS features to VOIP SIP customers?
Alex
by aferreira1980
07/08/2012
Forum: Tips & Tricks From Seasoned Users
Topic: Can I use G711u as preferred codec?
Replies: 11
Views: 13865

Re: Can I use G711u as preferred codec?

Thank you for your suggestion Neil, but it defeats the whole purpose of buying the configuration file. I guess the solution isn't really changing settings or implementing workarounds on our side, but yours. If you guys are so hesitant about enabling G729 for incoming calls, could you consider enabli...
by aferreira1980
07/08/2012
Forum: Suggestions & Feedback
Topic: Bring G729 back
Replies: 2
Views: 4853

Re: Bring G729 back

I agree. G711 over 3G gives really bad voice quality.
by aferreira1980
07/04/2012
Forum: Tips & Tricks From Seasoned Users
Topic: Can I use G711u as preferred codec?
Replies: 11
Views: 13865

Re: Can I use G711u as preferred codec?

Thank you guys How would I solve the problem of receiving calls over 3G? The quality is really bad with G711u but the current setup does not allow us to receive calls using G729? It works great with my other VOIP providers, but it does not work for incoming calls with Fongo. I have tried Bell and Fi...
by aferreira1980
06/28/2012
Forum: Tips & Tricks From Seasoned Users
Topic: Can I use G711u as preferred codec?
Replies: 11
Views: 13865

Re: Can I use G711u as preferred codec?

I have the same problem over a 3G connection. I have set up G729 as prefered codec and I am able to place calls, but I have not been able to receive calls when G729 is set as prefered codec, all the incoming calls come in with G711. The support team insist that there is nothing wrong on their side. ...
by aferreira1980
06/28/2012
Forum: Community Support
Topic: 3G voip (Fido) on Iphone
Replies: 10
Views: 11577

Re: 3G voip (Fido) on Iphone

I just found a solution for this problem, after I have tested many features and many apps through NAT, here is what I came up with: If you are using BRIA, go to Accounts | select the Fongo/Freephoneline/DellVoice account | Account Advanced | Select GLOBAL IP MOBILE If you are using ACROBITS / GROUND...
by aferreira1980
06/28/2012
Forum: Community Support
Topic: Not able to receive calls when on 3G/4G Fido
Replies: 5
Views: 6999

Re: Not able to receive calls when on 3G/4G Fido

I just found a solution for this problem, after I have tested many features and many apps through NAT, here is what I came up with: If you are using BRIA, go to Accounts | select the Fongo/Freephoneline/DellVoice account | Account Advanced | Select GLOBAL IP MOBILE If you are using ACROBITS / GROUND...