Search found 56 matches

by Hyrules
09/03/2020
Forum: Community Support
Topic: [Resolved] No Incoming calls on voip.freephoneline.ca
Replies: 132
Views: 103341

Re: incoming calls not working

Yeah this does seem to be doing it for me as well. Changed the server to voip2.freephoneline.ca and it's working again. Thanks for the tip.
by Hyrules
09/03/2020
Forum: Community Support
Topic: [Resolved] No Incoming calls on voip.freephoneline.ca
Replies: 132
Views: 103341

Re: incoming calls not working

Similar issue here. But in my case some numbers can call and other cannot. EDIT : Outgoing call works fine. Incoming not so. I sure hope we get some answer from Fongo otherwise i'll be moving to another voip provider. It's nice to have a free phone line but when you don't get any support that's a pr...
by Hyrules
03/16/2016
Forum: Community Support
Topic: Problem with anonymous calls
Replies: 4
Views: 5117

Re: Problem with anonymous calls

Problem is mostlikely the same as you stated. I'm trying to call from work which is a anonymous call and the system is blocking my call but when caling from my cellphone it's working. i'll try to reboot the ATA tonight if not then factory reset it.
by Hyrules
03/15/2016
Forum: Community Support
Topic: Problem with anonymous calls
Replies: 4
Views: 5117

Re: Problem with anonymous calls

problem is that it's intermittent and not constant. Sometimes the call is able to pass through and sometime the call is rejected after 6 -15 seconds event though the phone is not ringing. I'm kind of reluctant to use the ATA without obitalk because I had several problems before using the online port...
by Hyrules
03/15/2016
Forum: Community Support
Topic: Problem with anonymous calls
Replies: 4
Views: 5117

Problem with anonymous calls

I seem to be having some problems with some the anonymous calls I receive. Here is an example of my logs from FPL i replace the numbers and cities to keep things private. I have replace my phone number with X. Note that this is always the same anonymous caller. anonymous X 01:29Mar 15, 2016 4:49:31 ...
by Hyrules
02/24/2014
Forum: Community Support
Topic: Unsollicited calls from the GTA
Replies: 3
Views: 3462

Re: Unsollicited calls from the GTA

This seems's to have fixed the problem as of now. we'll see in the upcoming days.
by Hyrules
02/23/2014
Forum: Community Support
Topic: Unsollicited calls from the GTA
Replies: 3
Views: 3462

Re: Unsollicited calls from the GTA

I'm going to try it right now. It might be a couples of hours before I get back to you as thses calls are only happening in the evening ( EST )

Thanks for the fast reply.

PS: Since the AccessList option in my obi in not set by default wouldn't that allow sip scanners to pickup my ATA ?
by Hyrules
02/22/2014
Forum: Community Support
Topic: Unsollicited calls from the GTA
Replies: 3
Views: 3462

Unsollicited calls from the GTA

Hi is anyone receiving unsollicited calls from the GTA

647-xxx xxx
905-4xxx xxx

or is this a glitch in fpl systems ? I have rebooted my ATA.

Any help from fpl would be appreciated as this is getting annoying.
by Hyrules
09/04/2013
Forum: Community Support
Topic: Weird incoming call SIP spammers ?
Replies: 2
Views: 2868

Re: Weird incoming call SIP spammers ?

I saw it yesterday evening. I did not know it could interfere. I have just power cycled my obi but yesterday evening I aslo added FPL IPs to my X_AccessList of my ATA just in case. I just hope they don't change too often.
by Hyrules
09/04/2013
Forum: Community Support
Topic: Weird incoming call SIP spammers ?
Replies: 2
Views: 2868

Weird incoming call SIP spammers ?

Yesterday evening at around 10pm I got weird non stop calls from 2 numbers I didn't know. From what I saw on the calling display it was a real number not one from a SIP scanner like 101 or 1001 ect... So curious I went in my syslog at took a look at the events. The weird thing is that the call seeme...
by Hyrules
08/14/2013
Forum: Community Support
Topic: Odd behavior - Busy tone then ok
Replies: 4
Views: 3675

Re: Odd behavior - Busy tone then ok

1. When I dial *98 I get a high pitch tone. I have a obi 202 and *98 is used to do a blind transfer. 2. I don't know anyone with at FPL or fongo number so i cannot test that and I'm not willing to blindly call someone I don't know. 3. It really happens for times to times I cannot put a pattern on th...
by Hyrules
08/14/2013
Forum: Community Support
Topic: Odd behavior - Busy tone then ok
Replies: 4
Views: 3675

Re: Odd behavior - Busy tone then ok

No. No voicemail at all. Voicemail is configured to be forwarded to my email address. More details : The busy tone does not happen before I dial the phone number but after.
by Hyrules
08/13/2013
Forum: Community Support
Topic: Odd behavior - Busy tone then ok
Replies: 4
Views: 3675

Odd behavior - Busy tone then ok

Hi everyone, Maybe someone around here can help me because people on the obi forums seems to be speachless about my issue. Lately when i'm trying to call someone I sometimes have a busy tone for a few seconds and then I get the normal ringing tone. I didn't do any modification to my router RT-N56U n...
by Hyrules
07/13/2013
Forum: Community Support
Topic: Service is down
Replies: 30
Views: 18870

Re: Service is down

Yes this seems to have done it. Incoming calls are now working thanks for the support.
by Hyrules
07/13/2013
Forum: Community Support
Topic: Service is down
Replies: 30
Views: 18870

Re: Service is down

Ok status has been updated : Intermittent issues with incoming calls, team is investigating. - 2013-07-13 11:34

http://status.fongo.com/
by Hyrules
07/13/2013
Forum: Community Support
Topic: Service is down
Replies: 30
Views: 18870

Re: Service is down

This is odd because my registration goes thru anyway. I just cant receive call. Outgoing calls are working fine.

EDIT : When I try to call with my cellphone I get the busy tone. I'm on voip2.freephoneline.ca
Same thing with voip.freephoneline.ca
by Hyrules
07/13/2013
Forum: Community Support
Topic: Service is down
Replies: 30
Views: 18870

Service is down

Anyone having issues this morning I cannot see to be able to receive any calls. Gatineau region in QC. I didn't made any recent change to my ATA and I just have reset my router and ATA to make sure none of them were crashed.
by Hyrules
02/27/2013
Forum: Community Support
Topic: after dialing nothing.
Replies: 2
Views: 2592

Re: after dialing nothing.

it's hard to tell what is the problem. You might need to forward some ports on your router. See here on how to : http://portforward.com/english/routers/ ... ndex.htm#A

You select your router company then the model and after that you select the service in this case Freephoneline.ca
by Hyrules
02/27/2013
Forum: Community Support
Topic: Incoming Calls are down?
Replies: 87
Views: 50831

Re: Incoming Calls are down?

Incoming call seems to be down here too 819. I cannot receive any calls. The IP address of voip.freephoneline.ca has changed. I updated my X_AccessList but the problem is not fixed.

I switched to voip2.freephoneline.ca which seems to be working.
by Hyrules
02/26/2013
Forum: Community Support
Topic: Weird calls from 1001
Replies: 5
Views: 6919

Re: Weird calls from 1001

you can also simply use the X_AccessList in the obi202. Just add the 2 ip address of FPL. I have fixed that problem that way.
by Hyrules
02/14/2013
Forum: Community Support
Topic: No incomming audio on outbound call
Replies: 55
Views: 40014

Re: No incomming audio on outbound call

I had the same problem yesterday with a call. I couldn't hear the other person but they could hear me.
by Hyrules
02/13/2013
Forum: Suggestions & Feedback
Topic: "Problem Solving" call drops in a timeframe?
Replies: 4
Views: 19859

Re: "Problem Solving" call drops in a timeframe?

As a computer tech I wouldn't recommend lowering the firewall security. It's a personnal hazard to do that. You risk being attacked or getting all sorts of troubles.
by Hyrules
02/13/2013
Forum: Community Support
Topic: Lost sound when using router
Replies: 3
Views: 3739

Re: Lost sound when using router

Port forward and make sure you disable SIP ALG function in the router. I causes more troubles than it help.
by Hyrules
02/12/2013
Forum: Community Support
Topic: Service Outage Till 2013/2/12 ?
Replies: 3
Views: 3132

Re: Service Outage Till 2013/2/12 ?

I actually received a email from fongo related to the planned maintenance scheduled.
by Hyrules
02/11/2013
Forum: Community Support
Topic: Obi202 and X_AccessList
Replies: 0
Views: 2167

Obi202 and X_AccessList

I'm curious... anyone using a obi202 has setup the X_AccessList to FPL ? If so what ip did you use ?