Search found 6 matches

by jobushema
08/29/2013
Forum: Community Support
Topic: Voip down?
Replies: 10
Views: 6578

Re: Voip down?

Thanks Andrew for the immediate reply. I figured out after I put in the post on the forum. I tried rebooting the voip adapter through the software. My adapter has a log in process through the phone and using the key pad on the phone - you can reboot it. Had to get the manual from the internet to lea...
by jobushema
08/29/2013
Forum: Community Support
Topic: Voip down?
Replies: 10
Views: 6578

Re: Voip down?

I am not able to access both my free phone lines today (29Aug13)

Rebooted the voip adapter several times

Is there a maintenance shutdown on the system. Please advise.

Regards,

Jacob
by jobushema
12/21/2012
Forum: Community Support
Topic: Is Free PhoneLine Down? Dec 21, 2012
Replies: 15
Views: 9802

Re: Is Free PhoneLine Down? Dec 21, 2012

Yes I am having the same problem. I though it was my router.Since you are experience the same problem, it may be a system problem
by jobushema
10/30/2012
Forum: Community Support
Topic: Cannot dial outgoing number
Replies: 8
Views: 6955

Re: Cannot dial outgoing number

Mike,

That is surprising - when I first signed up for Free-phone line a year back - I was told that the ATA supplied by you was not pre-programmed. I had to do the programming with the SIP data provided.
by jobushema
10/26/2012
Forum: Community Support
Topic: Cannot dial outgoing number
Replies: 8
Views: 6955

Re: Cannot dial outgoing number

There is a dial tone. I can receive incoming calls. Tried to reset the VOIP gateway to factory default and then put the settings again but the result is still the same. YES - It has an & . I will remove it and see if it works. Thanks for the suggestion. Update I removed the & and it works fi...
by jobushema
10/24/2012
Forum: Community Support
Topic: Cannot dial outgoing number
Replies: 8
Views: 6955

Cannot dial outgoing number

I cannot call an outgoing number - I get a busy tone. However, I can get incoming calls. I have a second fongo line on the same VOIP adapter - the settings for both are the same except for phone number and password. The second number can make incoming and outgoing calls. Please can you help me on this