Search found 6 matches
- 08/29/2013
- Forum: Community Support
- Topic: Voip down?
- Replies: 10
- Views: 6578
Re: Voip down?
Thanks Andrew for the immediate reply. I figured out after I put in the post on the forum. I tried rebooting the voip adapter through the software. My adapter has a log in process through the phone and using the key pad on the phone - you can reboot it. Had to get the manual from the internet to lea...
- 08/29/2013
- Forum: Community Support
- Topic: Voip down?
- Replies: 10
- Views: 6578
Re: Voip down?
I am not able to access both my free phone lines today (29Aug13)
Rebooted the voip adapter several times
Is there a maintenance shutdown on the system. Please advise.
Regards,
Jacob
Rebooted the voip adapter several times
Is there a maintenance shutdown on the system. Please advise.
Regards,
Jacob
- 12/21/2012
- Forum: Community Support
- Topic: Is Free PhoneLine Down? Dec 21, 2012
- Replies: 15
- Views: 9802
Re: Is Free PhoneLine Down? Dec 21, 2012
Yes I am having the same problem. I though it was my router.Since you are experience the same problem, it may be a system problem
- 10/30/2012
- Forum: Community Support
- Topic: Cannot dial outgoing number
- Replies: 8
- Views: 6955
Re: Cannot dial outgoing number
Mike,
That is surprising - when I first signed up for Free-phone line a year back - I was told that the ATA supplied by you was not pre-programmed. I had to do the programming with the SIP data provided.
That is surprising - when I first signed up for Free-phone line a year back - I was told that the ATA supplied by you was not pre-programmed. I had to do the programming with the SIP data provided.
- 10/26/2012
- Forum: Community Support
- Topic: Cannot dial outgoing number
- Replies: 8
- Views: 6955
Re: Cannot dial outgoing number
There is a dial tone. I can receive incoming calls. Tried to reset the VOIP gateway to factory default and then put the settings again but the result is still the same. YES - It has an & . I will remove it and see if it works. Thanks for the suggestion. Update I removed the & and it works fi...
- 10/24/2012
- Forum: Community Support
- Topic: Cannot dial outgoing number
- Replies: 8
- Views: 6955
Cannot dial outgoing number
I cannot call an outgoing number - I get a busy tone. However, I can get incoming calls. I have a second fongo line on the same VOIP adapter - the settings for both are the same except for phone number and password. The second number can make incoming and outgoing calls. Please can you help me on this