Fongo Community Forums

Hi there, I'm a longtime FPL user and have been running Asterisk virtualized for several years without issue. I wanted to add some redundancy so i decided to ditch virtualized Asterisk for a Yeastar S20 with a built in Cellular module to act as a failover for when the internet goes down. The trunk a...

When I switched to FPL a few years ago, I had concerns about the stability and security of using the voip service. I contacted my monitoring service (Reliance Protecteron) and told them I wanted to cancel my service because they didn't support voip and I was ditching my traditional phone line. At th...

Hi,

I have been having some random issues of calls disconnecting for no apparent reason. When I check my call log in the FPL portal, I notice that the call disconnect reason listed as "Number changed".

What does that mean?

Thanks,

I have heard of several instances where Telus took over a month to fix phone service.

For the most part the system service is fine but it the support that's fallen off. I'm open to paying per incident. Fongo has been such a fantastic service to me and my family. If would truly be devastating if it were to go out of business.

I verified my if my number could be ported which it can. I then paid my $25.00 and have been waiting close to 3 weeks and am still waiting to just get a port date.

Ok, this is really getting bad. We are already well into 2013. Either take the ad down or update it with a new ETA. I really want to PAY for this service. I already have a virtual US number that I'm PAYING someone else for. I'd rather give Fongo my money since they have provided such a great service...

I just started having this problem this morning. Its strange because it only affects certain phone numbers.

Hello, I have a PAP2TNA and it has been working almost flawlessly until this morning. When I phone certain phone numbers, nothing happens. However those recipients have advised me that their phone rings and when they answer there is no audio. These phone numbers I am having trouble with are numbers ...

Hello, Does anyone know if the Linksys SPA 9000 will work with FPL? I am presently using a PAP2T NA and would like to start replacing my analog phones with generic SIP phones and run a local intercom system at home. The SPA 9000 can do this since it's a Essentially a voip PBX, however before I waste...

Thanks, I PM'd those guys earlier in the week and have not heard back. Is there anyone I could email directly at a higher level of tech support?

Is it possible to port a MagicJack number in area code 780 to FreePhoneLine?

If so, how does one go about doing this since MJ doesn't have a traditional bill like Telus, Bell or Shaw?

Any update on this?

This problem is still happening.

Any ideas?

Dump alarmfarce for a monitoring company that offers a cellular link.

Thanks cu2o2o2! I will give that a try!

I had a similar problem.

My alarm is monitored through reliance protecteron. I phoned them and told them I wanted to cancel my service. They put me through to loyalty and for an additional $3/month and a 3 year contract, they installed a cellular transmitter. Now, I'm paying about $33/mo.

Hello, I reside in the US with a FPL account running on a linksys PAP2TNA. I have a local line (206) for my day to day but have my PAP2T connected for calling back home. I would like to disable e911 from the PAP2T in the event there is an emergency and someone picks up the wrong phone. Any suggestio...

Hi, I'm having trouble making calls to some US phone numbers. The calls connect and I can hear the party on the other end but they can not hear me. Even after repeat attempts, the recipient can not hear me. This has happend on my last two US calls, first was to (206) 441 XXXX and the second was to (...

Hello,

It's been advertised for about a year that virtual US numbers would be available n 2012.

With less than 60 days left in 2012, I'm wondering where and when we can expect to see this service available?

Thanks!

Question: if you have ported a number in ($25.00) and purchased the SIP key ($50.00) do you STILL have to keep your account active?

I am a Canadian living abroad and use FPL as a stand alone mailbox for my business back home.