Fongo Community Forums

I had to adjust many things one of which was port settings to 5090 or 5060 a bunch of tweaking with the dlink router all of which I am unfamiliar with the terms and what they do. Set reset too many settings to remember. I've taken out the dlink and replaced it with my providers wifi cable modem. Hoo...

Something about a SIP setting in my router I believe. Glad it's up and running *knocks on wood*

My phone can finally receive calls. I had a much bigger issue than what the December problems were and Fongo in the last few days came through HUGE. Truly impressed with the tech support. Thanks a million.

This is nuts Fongo. I have only had a proper working phone the first maybe 5 days of service then all hell broke loose along with many other people. Around Christmas tech supported updated my firmware which worked for a whopping 3 days then back to not getting incoming calls. I tested the phone 5 mi...

While its great to have a network status page showing that incoming calls are working. It is in fact NOT working as I just tested. Now what Fongo!!!? I'll send an email (again) to tech support as your Status thread says. Other than that????

Agreed this needs to get fixed. Quick. It's been well over a month. Yesterday I was home sick in bed and put my iPhone on Do Not Disturb and the wife was trying to text and call my cell then the Fhongo line....she couldn't get through since it conks out in the afternoon.

Mines not free. I'm not part of Free Phone Line or whatever it's called. I pay $5 a month. So both services are not working too well I guess.

Curious but are you still having problems? I am. Phone seems to work in the morning but conks out in the afternoon.

There's MASSIVE problems right now. I'm new to the service about 5 weeks and my phone barely works. But it's so cheap I'm willing I wait for them to fix the problems. Luckily I have a cell. You can send them A "ticket" as they requested in another thread so they can look at your account. I...

Ok. Waiting to hear from you.

Fongo support: After giving our info to have our issues looked at as per Fongo instructions, how will we know its being currently looked at or when the issue is resolved? Im my case not receiving incoming calls? I know I know when the phone rings right? But mine works on and off. Mostly off. So a si...

......aaaaaand its down again

Patiently waiting for the fix.

Just got an incoming call. Lol. Not resolved for me. I'm patient though.

Not getting incoming calls again. Damn it. Thanks for the info but I want to hold off as Fongo Support is looking into it. Don't want to change something on my end just yet. I wont even call tech support until he/she is done looking into it. My ATA is HT701. HOPEFULLY Fongo Support keeps me updated.

Fongo Support on these boards contacted me about my issues. Hopefully he/she will get to the bottom of it.

4 green lights on my ATA and NO incoming calls. Pathetic. Any news from the company?

Came home to my ATA flashing on the PHONE led light. Thought the worst. Had a voicemail that worked and called the house via my cell and the call came through. ATA is all green lights now. Knock on wood. This is my first month into service I'll wait until the end of February and if the phone works I...

Mike. Not sure if you got my PM with my info but as of this morning 8:20 am
I am able to receive calls. I last rebooted my ata yesterday afternoon. So either it was that or it was something on your end.

Sorry I have the Grandstream HT701. I have not changed anything with it other than tech support updating my firmware a few days ago.

Mike or whom ever how do I change my registration times and to what number or point me to a tutorial. Please

5 hours after resetting ata I gotta do it again as I can no longer receive calls. Other than resetting it I think we're SOL until they fix it.

Still not receiving calls even with all 4 lights lit up on my grand steam. I have to unplugg my device for it to work. PM'd Mike with the details. Anybody else having this problem?