Search found 42 matches

by fan
01/02/2014
Forum: Community Support
Topic: The server time is 9 hours behind.
Replies: 6
Views: 5186

The server time is 9 hours behind.

Just checked call logs and found the connect time is 9 hours behind. I made a call on 9:33 and the connect time is 18:33 in the logs.
by fan
08/06/2013
Forum: Community Support
Topic: service is down
Replies: 15
Views: 9184

Re: service is down

Service is back
by fan
08/06/2013
Forum: Community Support
Topic: service is down
Replies: 15
Views: 9184

Re: service is down

can call out but register failed. Error is:
Register Failed: 401 Unauthorized

Actually voip and voip2 are pointed same IP
by fan
07/16/2013
Forum: Community Support
Topic: Service is down
Replies: 30
Views: 18867

Re: Service is down

Mine FPL is working as uaual.
by fan
07/14/2013
Forum: Community Support
Topic: Service is down
Replies: 30
Views: 18867

Re: Service is down

hi fongo support,
I pmed you my account.
by fan
07/13/2013
Forum: Community Support
Topic: Service is down
Replies: 30
Views: 18867

Re: Service is down

I have same issue with hanke. I have obi110 and pap2t. both of them couldn't receive incoming calls.
Then I changed sip server to voip2.freephoneline.ca. It works perfectly. I thought voip.freephoneline.ca has some problems.

btw, my friend's ATA was bought from FPL. He had same issue today.
by fan
07/13/2013
Forum: Community Support
Topic: Service is down
Replies: 30
Views: 18867

Re: Service is down

Incoming call is still not working now. Outgoing call is fine.
by fan
06/13/2013
Forum: Community Support
Topic: Help, Call will not go through!
Replies: 7
Views: 5033

Re: Help, Call will not go through!

Thanks. Issue fixed.
by fan
06/13/2013
Forum: Community Support
Topic: Help, Call will not go through!
Replies: 7
Views: 5033

Re: Help, Call will not go through!

Hi Fongo Support,
I have same issue. Can you look into it please? I PMed you the ticket number
http://forum.fongo.com/viewtopic.php?f=8&t=9494

I couldn't send PM. The ticket is Request #24018 "
Thanks,
by fan
06/13/2013
Forum: Community Support
Topic: How soon FPL server refresh its cache?
Replies: 1
Views: 2756

Fongo has same issue

Just tested this via Fongo phone. it has same issue.
http://forum.fongo.com/viewtopic.php?f= ... 918#p50918
by fan
10/10/2012
Forum: General Discussions
Topic: Dell Voice and Bluetooth headset
Replies: 3
Views: 3960

Re: Dell Voice and Bluetooth headset

Thanks, found the setting
by fan
10/10/2012
Forum: General Discussions
Topic: Dell Voice and Bluetooth headset
Replies: 3
Views: 3960

Dell Voice and Bluetooth headset

I am using Android phone. I can use Bluetooth headset to make a regular phone call. But Dell Voice doesn't support Bluetooth headset. Does anyone have an idea?
by fan
07/09/2012
Forum: Fongo Announcements
Topic: Dell Voice Release 1.3 is Here!
Replies: 17
Views: 51097

Re: Dell Voice Release 1.3 is Here!

My phone is android 2.3.3. I noticed the icon in status bar is blue normally. Sometimes it is green. When I start Dell voice, it became blue again. Can I receive incoming call when it is green?
by fan
06/11/2012
Forum: Fongo Announcements
Topic: Dell Voice Release 1.3 is Here!
Replies: 17
Views: 51097

Re: Dell Voice Release 1.3 is Here!

I would love the Dell Voice Android 2.3.5 more if somebody can point me in the right direction with the following problem. When I call somebody (cell, land line, another Dell Voice client) the party on the other line when he talks to me he can hear his voice again (echo effect). On my end I do not ...
by fan
05/23/2012
Forum: General Discussions
Topic: How to disable call-waiting
Replies: 5
Views: 4872

Re: How to disable call-waiting

seagame2001 wrote:did it help you out?
I haven't tried it. I will do that it on weekend and let you know. Thanks.
by fan
05/23/2012
Forum: General Discussions
Topic: How to disable call-waiting
Replies: 5
Views: 4872

Re: How to disable call-waiting

Thanks.
by fan
05/22/2012
Forum: General Discussions
Topic: How to disable call-waiting
Replies: 5
Views: 4872

How to disable call-waiting

I am using PAP2T. When the phone is in use, the other caller hears the long beep sound which may let people think there is no one in home.
Is there a way to disable the call waiting so the other caller can hear busy sound when phone is in use?
by fan
05/10/2012
Forum: Fongo Announcements
Topic: Dell Voice Release 1.3 is Here!
Replies: 17
Views: 51097

Re: Dell Voice Release 1.3 is Here!

In same network, FPL is great but Dell voice has a poor sound quality. WHY? I did the test in my home and Office. Can you provide some more details about how each is being tested? I tested FPL+ATA(PAP2T, OBI110) and desktop application on wondows Xp and win 7 in my home. The voice is perfect. Also ...
by fan
05/09/2012
Forum: Fongo Announcements
Topic: Dell Voice Release 1.3 is Here!
Replies: 17
Views: 51097

Re: Dell Voice Release 1.3 is Here!

In same network, FPL is great but Dell voice has a poor sound quality. WHY?
I did the test in my home and Office.
by fan
04/23/2012
Forum: General Discussions
Topic: How to get busy tones when phone is in use
Replies: 2
Views: 3275

Re: How to get busy tones when phone is in use

I don't have to disable VM. I just want the incoming calls hear busy tones when my phone is in use. If I disable CALL WAITING on PAP2T, will the incoming call goes into VM immediately when my phone is in use? If it goes into VM after the setting number of rings, it is fine.
by fan
04/23/2012
Forum: General Discussions
Topic: How to get busy tones when phone is in use
Replies: 2
Views: 3275

How to get busy tones when phone is in use

I have PAP2T. It works great. I would like the incoming calls hear busy tones when my phone is in use. Should I just disable CALL-WAITING on PAP2T? To prevent the incoming call goes to voice mail, I think I should disable voice mail on FPL settings. But I couldn't find this option on FPL setting pag...
by fan
04/10/2012
Forum: General Discussions
Topic: Dian plan |98*|
Replies: 7
Views: 6659

Re: Dian plan |98*|

Nothing is typo'd :) There's a post somewhere that breaks down each section of the dial-plan. http://forum.fongo.com/viewtopic.php?f=10&t=1108&p=5669&hilit=dial+plan+breakdown#p5669 This topic was posted by me as well :) My question is why |98*| in dial plan allows us to dial *98 in PAP...
by fan
04/05/2012
Forum: General Discussions
Topic: Dian plan |98*|
Replies: 7
Views: 6659

Re: Dian plan |98*|

Hi Steve, Can you tell me why |98*| makes the *98 call? I couldn't find anything about this. Thanks.
by fan
04/05/2012
Forum: General Discussions
Topic: Dian plan |98*|
Replies: 7
Views: 6659

Re: Dian plan |98*|

I set the dial plan according the FPL instruction as (911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|98*|[6-7]x*xxxxxxxxxxx.)
And I can dial *98 to access VM. If this is a typo, that means PAP2T allows *98 by default. I am go to do a test to see *98 is still working if I remove |98*| from dial plan.