Search found 10 matches

by neglector
06/08/2010
Forum: General Discussions
Topic: FFL calls to Sarnia not working within last week
Replies: 7
Views: 6905

Re: FFL calls to Sarnia not working within last week

i am trying to call Waterford, ON and it is saying it is not covered by your tariff plan, never had a problem before... the number is (519) 443-xxxx
by neglector
03/02/2010
Forum: Community Support
Topic: like others, no incoming calls today
Replies: 1
Views: 3508

like others, no incoming calls today

worked fine up until last night, now i cant recieve calls, they go straight to voicemail

Service has worked fine for a month, correct port forwarding andstatic IP for the ATA. tried rebooting my whole network. always use preferred codec set to no.
by neglector
02/17/2010
Forum: General Discussions
Topic: Was there System problem yesterday night?
Replies: 11
Views: 11831

Re: Was there System problem yesterday night?

If I switch my DSL to your company and only have a FPL number, is there a dry loop fee on top of the $34.95?
by neglector
02/17/2010
Forum: General Discussions
Topic: Was there System problem yesterday night?
Replies: 11
Views: 11831

Re: Was there System problem yesterday night?

thanks for the reply, congrats on an exciting venture, happy customer so far.
by neglector
02/17/2010
Forum: General Discussions
Topic: Was there System problem yesterday night?
Replies: 11
Views: 11831

Re: Was there System problem yesterday night?

I am a $50 config file user, didn't notice any issues last night, but I have to ask: How do you guys make money off the free softphone users? I understand it has something to do with terminating incoming calls? Even the one time $50 "lifetime" customers seem like they couldn't possibly sus...
by neglector
02/05/2010
Forum: General Discussions
Topic: Incoming calls ring, but can't hear anyone
Replies: 2
Views: 3550

Re: Incoming calls ring, but can't hear anyone

I am using a $50 config file and an SPA 2102 ATA. The ports are correctly forwarded to a static IP and I am always using the preferred codec (or I don.t get incoming calls at all for some reason.)
by neglector
02/04/2010
Forum: General Discussions
Topic: Incoming calls ring, but can't hear anyone
Replies: 2
Views: 3550

Incoming calls ring, but can't hear anyone

This has only been happening today, reset my ATA and is still happening.

the phone will ring but can't hear anyone and they can't hear me, tested with my own cell phone. please advise.
by neglector
01/26/2010
Forum: Device Configuration Sharing
Topic: Linksys SPA 2102
Replies: 114
Views: 214121

Re: Linksys SPA 2102

Surprisingly, the setting that seemed to still allow incoming calls after a router (not ata) reboot, was turning on "always use preferred audio codec". No idea why. Also, I have the correct ports forwarded, but someone else suggested using port 6060... any reason why? could I have a full l...
by neglector
01/25/2010
Forum: Device Configuration Sharing
Topic: Linksys SPA 2102
Replies: 114
Views: 214121

Re: Linksys SPA 2102

I just got my config file today, having a bit of trouble, pretty knowledgeable w/ networking but am stuck. -I have an SPA-2102 and Airport Extreme sim dual band that is correctly port forwarded and the SPA-2102 has a static IP and am not using its routing functions (I think, although the WAN tab say...