Search found 13 matches

by bananax
11/13/2014
Forum: Community Support
Topic: Can no longer call my cell phone?
Replies: 9
Views: 7889

Re: Can no longer call my cell phone?

I suggest to open a support ticket with your current provider to have this documented. We can also tell you "it's okay at our end" but it's not documented anywhere. It looks like when you moved to them they did not port you correctly. regards, Hello, I didn't move actually, the phone has ...
by bananax
11/13/2014
Forum: Community Support
Topic: Can no longer call my cell phone?
Replies: 9
Views: 7889

Re: Can no longer call my cell phone?

Thanks Jake. I'll try your suggestion. I called wind they said they had not made any changes and they looked into it and replied with its likely an FPL issue. Hi there, can you please provide the support ticket you have from Wind so I can escalate back to them? Thanks! I didn't get a ticket number....
by bananax
11/13/2014
Forum: Community Support
Topic: Can no longer call my cell phone?
Replies: 9
Views: 7889

Re: Can no longer call my cell phone?

Thanks Jake. I'll try your suggestion.

I called wind they said they had not made any changes and they looked into it and replied with its likely an FPL issue.
by bananax
11/13/2014
Forum: Community Support
Topic: Can no longer call my cell phone?
Replies: 9
Views: 7889

Re: Can no longer call my cell phone?

Thanks for the replies.

I can not see the calls on my log.

How do I open a support ticket?
Also I had a friend with FPL try to call me. He had the same problem.
by bananax
11/11/2014
Forum: Community Support
Topic: Can no longer call my cell phone?
Replies: 9
Views: 7889

Can no longer call my cell phone?

Hello, I can no longer call my cell phone from my FPL home phone, it was working for the last 4 years without issue. I can still call my work number ( both my work and cell are based in Burlington Ontario) I can still call my FPL line from my cell phone. When I try to call my cell from FPL, it says ...
by bananax
06/04/2014
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727866

service down or just me :)?

as the title says, mine is down for the count.
by bananax
11/30/2010
Forum: Community Support
Topic: Sound Cuts Out for Half a Second Randomly
Replies: 211
Views: 210517

Re: Sound Cuts Out for Half a Second Randomly

I get the same issue. I'm on Bell Fibe25 I have the Linksys model VOIP box, I Can get the exact model when I get home. I run through a DD-WRT Linksys 320n I get that cut out, more often then every 10minutes, and I believe it is when call waiting is being used. I'll get the model / firmware and updat...
by bananax
02/03/2010
Forum: Community Support
Topic: Outgoing calls show a different Phone number
Replies: 2
Views: 4174

Re: Outgoing calls show a different Phone number

I have the SIP setup and working, recently, every time I try to make a call, it shows up as a different number. Any help with this? Make sure *67 is off, Block-CID Serv=no (if linksys) and that any other caller ID blocking is disabled. Sometimes our BTN will show instead of anonymous when caller-ID...
by bananax
02/03/2010
Forum: Community Support
Topic: No ringing on phone end
Replies: 3
Views: 5120

Re: No ringing on phone end

OK, it's back to no ringing, I'm stumped :/
by bananax
02/02/2010
Forum: Community Support
Topic: No ringing on phone end
Replies: 3
Views: 5120

Re: No ringing on phone end

I think I fixed it, there was a setting that said "Ring On No New VM:"

if this is the fix, that seems to now work =) hasn't missed a ring yet!
by bananax
02/02/2010
Forum: Community Support
Topic: No ringing on phone end
Replies: 3
Views: 5120

No ringing on phone end

Sometimes my phone refuses to ring, I've tried to of this same phone model(Philips DECT 6) and the it lights up, but no sound, is this related to the sip settings or just a phone incompatibility ?

I have the sipura / linksys 2102
by bananax
02/02/2010
Forum: Community Support
Topic: Outgoing calls show a different Phone number
Replies: 2
Views: 4174

Outgoing calls show a different Phone number

I have the SIP setup and working, recently, every time I try to make a call, it shows up as a different number.

Any help with this?