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Thank you have done that, hit edit and change postal code but still says invalid postal code. Freephoneline is not the only place that won't accept it.

I am a Freephoneline subscriber and moved. I want to update my address but Freephoneline won't accept my new postal code. How to I get it changed.
Postal code is N8P0C6 and it is a valid postal code.

I replaced the SPA112 with an OBI100 and everything works perfect. I have no idea why the SPA112 won't work but doesn't matter now. Thanks for the help.

I have freephoneline with an Linksys SPA112 adapter using Sympatico as my internet provider. This is hooked up to a Bell 2wire 2701HG-G modem/router. I am able to make and receive local calls but not able to call any toll free 800/888/866 etc numbers. Does anyone have any suggestions? I have used th...

Sounds a little like my issue, unable to call any toll free numbers, 800,866,888 etc. I don't have the same equipment except I do have a modem/router combo.

I have freephoneline with an Linksys SPA112 adapter using Sympatico as my internet provider. This is hooked up to a Bell 2wire 2701HG-G modem/router. I am able to make and receive local calls but not able to call any toll free 800/888/866 etc numbers. Does anyone have any suggestions? I have used th...

Thanks for the answer, might be a nice addition to the freephoneline.
Thanks again.

Forgot to mention I want to erase the call log on Freephoneline.ca

Hi, have looked through the forms and can't find out anything on clear out, or erasing the call logs. Is it possible to erase the call logs?
Thanks

I'm sorry, the message I get is this number is not equipped to handle incoming calls.

I am using freephoneline as my home phone, today I had my cell phone number ported from Telus to Virgin Mobile. I can not call my cell phone, I get the message 5UT1, the number you have called can not accept incoming calls.
Does anyone have any idea what happened, how to solve it? Thanks.

Problem has been solved, not sure how the sip settings got changed but Cfwd were set to forward all calls to voice mail. Does this make sense? Lines work great again.

The message says 2UT2 all circuits are busy. Why should that be, the ata adapter is unplugged.

I am unable to receive calls when my phone is connected, all calls go to voice mail, I can make calls okay. I disconnect the Linksys PAPT2 adapter and now when someone calls me they get the message, UT1 all circuits are busy? Any suggestions?

Oops, forgot to make the phone line Active, also used the following dial plan, the default one worked but no voice mail.

{911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|*98|[6-7]x*xxxxxxxxxxx.}

Just purchased a new GS HT-502 and can't seem to get it up and running. I use the default Dial Plan put still no go. I get a dial tone, when I dial the phone gets the busy signal. When someone calls the number it doesn't ring. Anyone got any idea?

I've recently upgraded my router to a WRTP54G, excellent router with 2 built in voip ports. It's been over 2 weeks now, no dropped calls, no loss of voice, excellent voice quality and No port forwarding. But I have another concern and not sure if its FPL or my router. When someone leaves voice mail ...

ATA Model:Linksys PAP2T
ATA Firmware: 3.1.15(LS)
Router Model:Linksys WRT54G/GL/GS
Router Firmware: DD-WRT v24-sp2 (09/08/09) mega
ISP: Cogeco
ISP Modem:RCA DCM305
Router WAN port setup (DHCP or PPPoE) DHCP

I've had the sound cut out randomly since I purchased a second phone #. About a week ago I decided every time I made a call I would plug the ATA into the Cable modem and I don't get the trouble at all. I have tried to plug into the router with nothing else and the problem returns. I will post my inf...

I have the same issue, voice cutting out. I am using Linksys PAP2T with Firmware Version: 3.1.15(LS)
I tried connecting straight to the cable modem and things seem to work perfect for almost an hour but today it started all over again.

Thanks Laurent. I still have the issue, I have disabled the second line and the problem persist. I have since enabled line 2. I will follow the other thread. Thanks again.

I have yet to get a good clear phone call with freephoneline. I've tried just about everything, last night I plugged the ATA into the cable modem and still the voice breaks up. Could it be the Linksys PAP2T adapter? Is there anyway of testing the adapter to see if it is functioning properly?

Whether I call out, call my voice mail or someone calls me this is what you hear "This Call Not Covered by Your Tarrif Plan" Now what???

As of 10/11/10 my phone number is still being blocked, tried usiong *67 before dialing and still being blocked. I cannot call people who don't accept calls from users with caller id blocked. Help is needed...

Having the right firmware is only the first step. You need to set some traffic prioritization so that your router makes sure all VoIP data packets are routed no matter what. This is generally referred to as QoS (quality of service). Thank you for the advice now the hard part, How do I go about setti...