Search found 25 matches

by b3l
03/23/2020
Forum: Community Support
Topic: Voicemail: What worked for me, plus Questions
Replies: 10
Views: 9498

Re: Voicemail: What worked for me, plus Questions

This hasn't worked for me. I hope they get it fixed soon. I'm also having trouble getting calls. Sometimes they go straight to voicemail and it doesn't ring for me to pick it up.
by b3l
03/23/2020
Forum: Community Support
Topic: [Resolved]Voicemail not working
Replies: 20
Views: 21310

Re: Voicemail not working

Still not working for me.
by b3l
03/03/2020
Forum: Community Support
Topic: [Resolved]Voicemail not working
Replies: 20
Views: 21310

Re: Voicemail not working

Okay thanks. It's been almost 2 weeks!!!
by b3l
03/02/2020
Forum: Community Support
Topic: [Resolved]Voicemail not working
Replies: 20
Views: 21310

Re: Voicemail not working

I am using freephoneline and voicemail indicator light and the voicemail sound have stopped working. I have messages but unless I call voicemail I don't know. I have tried changing the number of rings a couple of times, but it didn't work. Suggestions?
by b3l
06/27/2019
Forum: Community Support
Topic: Message Waiting Indicator not working...
Replies: 32
Views: 47173

Re: Message Waiting Indicator not working...

Nevermind, it is magically fixed now.
by b3l
03/14/2016
Forum: Community Support
Topic: Message Waiting Indicator not working...
Replies: 32
Views: 47173

Re: Message Waiting Indicator not working...

I've also been subject to this most annoying problem. Normally I can do a VMWI reset on the phone and it will work. The last time it didn't... it went on for days! So frustrating. I don't know what made me try it, and I don't know if it was just a fluke, but instead of trying to clear the VMWI throu...
by b3l
06/27/2014
Forum: Community Support
Topic: switch to phone ap
Replies: 1
Views: 2239

switch to phone ap

Hello,

I currently have freephoneline ap installed on my laptop, but I would like to use freephoneline on my cell. How can I switch?
by b3l
06/27/2014
Forum: Community Support
Topic: someone using my account?
Replies: 2
Views: 3050

someone using my account?

I have a freephoneline number I haven't used for several months. I have also never given out the phone number. When I look at phone logs there are calls that have been from anonymous to me, some of them lasting 4 minutes. How is this possible and what can I do about it?
by b3l
02/19/2014
Forum: Community Support
Topic: Freephoneline - $119.95* - things you need to know
Replies: 82
Views: 1870852

Re: Freephoneline - $50.00* - things you need to know

Aha, I understand how it works now. Thanks for clarifying. I will wait awhile as I sent it recently. Thanks again.
by b3l
02/19/2014
Forum: Community Support
Topic: Freephoneline - $119.95* - things you need to know
Replies: 82
Views: 1870852

Re: Freephoneline - $50.00* - things you need to know

I've tried sending Fongo Support a message with my ticket number but when I clicked submit it is still sitting in my outbox and I don't know how to get it to send. Shouldn't it be in sent folder if it has been sent properly?
by b3l
02/19/2014
Forum: Community Support
Topic: Freephoneline - $119.95* - things you need to know
Replies: 82
Views: 1870852

Re: Freephoneline - $50.00* - things you need to know

I get the message that my account is blocked. I have paid via credit card for the sip config.
by b3l
04/26/2013
Forum: Community Support
Topic: freephoneline software: I can't hear anyone.
Replies: 16
Views: 10440

Re: freephoneline software: I can't hear anyone.

make an entry in the c:\windows\system32\drivers\etc\hosts file that resolves the address of voip.freephone.ca. Beware that the address associated with the previously given host may change. I entered this into the hosts file, but it didn't make any difference. Any other suggestions? 2XXXXXXXXXX voi...
by b3l
04/20/2013
Forum: Community Support
Topic: "Not Registered"
Replies: 7
Views: 5225

Re: "Not Registered"

Have you tried setting UDP Timeout Unreplied to 10 and Assured to 300?
by b3l
04/20/2013
Forum: Community Support
Topic: freephoneline software: I can't hear anyone.
Replies: 16
Views: 10440

Re: freephoneline software: I can't hear anyone.

I have discovered that I am able to use other free voip services, but can't get freephoneline going for some reason. Can anyone help me please? If you are discontinuing this service, please just say so.
by b3l
04/19/2013
Forum: Community Support
Topic: freephoneline software: I can't hear anyone.
Replies: 16
Views: 10440

Re: freephoneline software: I can't hear anyone.

Depending on your router check to see if you have SIP ALG in there to if so disabled this. Next, have you tried enabling DMZ for that PC and giving the PC an internal static IP? PC has static IP Okay, this is where I stand now. There is something weird going on with the ports. I checked ports befor...
by b3l
04/19/2013
Forum: Community Support
Topic: freephoneline software: I can't hear anyone.
Replies: 16
Views: 10440

Re: freephoneline software: I can't hear anyone.

Okay, I'm confused now. When I check ports with pfportchecker, the desktop application, it states the ports are open, and the ones that should be closed are closed. However, when I run the check with a web-based port checker, they all say that the ports are closed. Is this because one is running off...
by b3l
04/19/2013
Forum: Community Support
Topic: No sound anymore
Replies: 7
Views: 4964

Re: No sound anymore

Where do I find 'recording devices' so I can click on it? I am using XP.
by b3l
04/18/2013
Forum: Community Support
Topic: Desktop App not working on my PC
Replies: 8
Views: 5685

Re: Desktop App not working on my PC

Yes, a bunch of us are having the same problem, with no resolution. I guess I won't be signing up for the paid service, that is for sure. Frustrating, isn't it? I thought I had finally found a good phone solution, but it doesn't work at all. So glad I tried it out before paying.
by b3l
04/17/2013
Forum: Community Support
Topic: freephoneline software: I can't hear anyone.
Replies: 16
Views: 10440

Re: freephoneline software: I can't hear anyone.

nobody8 wrote:Not sure if you can change the FPL software proxy setting or not...I changed the proxy on the ATA to voip2.freephoneline.ca and it works fine now.
Yeh, I was thinking that might be good to try too but don't know if it is possible. I suspect that may be a solution.
by b3l
04/17/2013
Forum: Community Support
Topic: freephoneline software: I can't hear anyone.
Replies: 16
Views: 10440

Re: freephoneline software: I can't hear anyone.

I am running XP. I have windows firewall turned off. I already tried PFPortChecker and all is fine with the ports... but I did it again and they are all open. Any more tricks to try?
by b3l
04/17/2013
Forum: Community Support
Topic: freephoneline software: I can't hear anyone.
Replies: 16
Views: 10440

Re: freephoneline software: I can't hear anyone.

Yes, rebooted modem, router and computer.

1) Dialing works sporadically.
2) Still no sound on my end during calls, both incoming and outgoing.
3) I get disconnected after 30 seconds.
by b3l
04/17/2013
Forum: Community Support
Topic: freephoneline software: I can't hear anyone.
Replies: 16
Views: 10440

Re: freephoneline software: I can't hear anyone.

I couldn't find where to switch off the SIP ALG using the graphical interface so I used these instructions: 1- open a Command Prompt window cmd. - Navigate: Start > All Programs > Accessories > Command Prompt. -or Start > Run > type 'cmd' into the box > Press Enter 2- type 'telnet' followed by the I...
by b3l
04/16/2013
Forum: Community Support
Topic: freephoneline software: I can't hear anyone.
Replies: 16
Views: 10440

freephoneline software: I can't hear anyone.

I installed Freephoneline version 3.2.6.0 to use the softphone with my laptop but I can't get it to work. First I checked out the answering service, it dialed automatically and I played with the settings a bit but I had to push a button several times in order to choose an option. It took about 15 tr...
by b3l
04/16/2013
Forum: Community Support
Topic: Softphone No Audio Fix...Kind of
Replies: 8
Views: 5999

Re: Softphone No Audio Fix...Kind of

I think this may be a solution for me too, but where do I find recording devices? I am useing WinXP.