Fongo Community Forums

I have exactly the same problem and just submitted a ticket.

Thanks for your help. It is caused by Follow me setting. After disabling it. the issue is gone.

I have received the porting complete email. With the desktop app, I can make outgoing calls. But when I call the ported number, I will hear ringtones once followed by "The account number is not valid". I suspect the service side configuration is not set up properly. Any one can help me out?

I am told my phone line is not active. I called Bell and confirmed my phone line is still active. I am told I cannot get the refund. I will not order anything from this web site.