Search found 1932 matches

by FONGO_kris
02/14/2012
Forum: Community Support
Topic: Latest version
Replies: 2
Views: 4201

Re: Latest version

The 'Sleep of Death' is something that plagues a lot of Android phones which have persistent-run rules set - Smurfs Village for instance, also has this issue. Development team has been notified, I suspect it is a culmination of several already reported bugs which should be fixed in the next update r...
by FONGO_kris
02/14/2012
Forum: General Discussions
Topic: Free Calling Cities
Replies: 16
Views: 15731

Re: Free Calling Cities

callopsitte_himself, that is (IMO) a valuable suggestion, which I will be asking our dev team to look into.

Thank you
by FONGO_kris
02/14/2012
Forum: Community Support
Topic: Battery drain
Replies: 5
Views: 8849

Re: Battery drain

To put in my $0.02 and to give yet another example, I'm unsure whether this is the app itself, or the hardware.

See my usage below (specifically battery). Note that cell standby is using 22%, while Dell Voice is using only 6%.
battery/mem/cpu usage 1
battery/mem/cpu usage 1
battery/mem/cpu usage 2
battery/mem/cpu usage 2
by FONGO_kris
02/14/2012
Forum: Community Support
Topic: can forward to email
Replies: 1
Views: 2647

Re: can forward to email

At this time Dell Voice is not offering that feature, please see this thread for additional details. Fongo will continue to offer this service.
by FONGO_kris
02/14/2012
Forum: Community Support
Topic: Calls from China on Dell Voice
Replies: 5
Views: 7987

Re: Calls from China on Dell Voice

Was the application able to connect in the first place?

When the call failed, what did she see on her end (ie 'Failed", fast busy tone, etc..)
by FONGO_kris
02/14/2012
Forum: Community Support
Topic: Dell Voice disconnects from server intermittently
Replies: 4
Views: 5961

Re: Dell Voice disconnects from server intermittently

I've changed the subject to better identify the thread, and avoid it being redirected. Signal strength is something most mobile apps have to battle with, and though I cannot verify this, because it is a application making calls requiring data there could be a rule set to 'set aside' or 'require' a c...
by FONGO_kris
02/14/2012
Forum: Community Support
Topic: Sending receiving SMS
Replies: 3
Views: 5473

Re: Sending receiving SMS

Unfortunately the search function on the forum is not that good, it seems to not find a lot of things. Not to digress, but: Jake, I've rebuilt the search index converting it to fulltext mysql from native fulltext. I noticed a significant increase in the number of indexed characters and posts so thi...
by FONGO_kris
02/14/2012
Forum: Community Support
Topic: Bluetooth not working
Replies: 2
Views: 3266

Re: Bluetooth not working

@Jake & OP - I'm using a Jabra Cruiser2 in my car and I've had the same problem up until the most recent Android release of 2.3.7 and now the phone automatically selects answer on Bluetooth headset when it is connected. This happens with both Dell Voice calls, as well as regular GSM (mobile call...
by FONGO_kris
02/14/2012
Forum: General Discussions
Topic: fongo or freephoneline?
Replies: 2
Views: 3191

Re: fongo or freephoneline?

Firstly, the answer is Fongo. Lastly, as posted here we've indicated that during the duration of our name transition you may see both names. I can assure you that while we make the necessary changes, we do so in a way where we may minimize the impact on our customers. I apologize for the confusion, ...
by FONGO_kris
02/13/2012
Forum: Community Support
Topic: Dell Voice Follow me FPL Follow me number
Replies: 4
Views: 6017

Re: Dell Voice Follow me FPL Follow me number

It's not enough to simply disable followme, the number will need to be deleted from your Fongo followme settings before you are able to add the number to Dell Voice.
by FONGO_kris
02/13/2012
Forum: Community Support
Topic: [resolved] Calling From Abroad
Replies: 4
Views: 6278

Re: [resolved] Calling From Abroad

Further to Mikes' post, I would think of your Dell Voice mobile account like your own portable point-of-presence. Wherever you are in the world, if you log on with your Dell Voice Toronto phone number, it's just like you're calling from Toronto. (data charges of course will cost you if you're anywhe...
by FONGO_kris
02/13/2012
Forum: Community Support
Topic: Fongo connection failed on Android samsung galaxy s2
Replies: 1
Views: 4156

Re: Fongo connection failed on Android samsung galaxy s2

shirodkarsanjay, after the most recent update do you see any difference in connection?
by FONGO_kris
02/13/2012
Forum: Suggestions & Feedback
Topic: Video Calling and SMS/MMS
Replies: 3
Views: 6346

Re: Video Calling and SMS/MMS

FONGO_steve indicated there is in fact a plan to implement some sort of sms functionality into our service but wasn't able to provide a specific time frame. Video calling certainly sounds like a great feature and I will pass the suggestion up the totem pole. The amount of server load this requires i...
by FONGO_kris
02/13/2012
Forum: Suggestions & Feedback
Topic: Monitor When New Numbers are Released
Replies: 11
Views: 14651

Re: Monitor When New Numbers are Released

When you ask the cost associated with claiming a unique phone number, do you mean signing up for an account and have it disassociated with Fongo and instead have it assigned to yourself? Perhaps I'm misreading here, however as with all carriers, once you sign up with an account for all intensive pur...
by FONGO_kris
02/13/2012
Forum: General Discussions
Topic: Directory Listing for Freephoneline Number
Replies: 1
Views: 2335

Re: Directory Listing for Freephoneline Number

At this time Fongo does not offer 411 listings.
by FONGO_kris
02/10/2012
Forum: Community Support
Topic: Purchasing Fongo VoIP unlock key service
Replies: 7
Views: 6555

Re: Purchasing Fongo VoIP unlock key service

Unfortunately we do not. Toronto-416 numbers are pretty rare nowadays unless subscribers cancel (our service, or other carriers) no one really has any anymore.
by FONGO_kris
02/10/2012
Forum: Community Support
Topic: iPhone 4 - call failed
Replies: 6
Views: 8591

Re: iPhone 4 - call failed

I am locking this thread and will redirect everyone here which has a little explanation.

We are aware some users have this issue and are working to resolve it as quickly as possible.
by FONGO_kris
02/10/2012
Forum: Suggestions & Feedback
Topic: WiFi only
Replies: 5
Views: 6785

Re: WiFi only

If that is the case, most phones have the option to turn data off nowadays. I know about turning off data and have used it. My point was that some people might want to use VoIP when on WiFi only and use "Follow Me" when on the cell network. My apologies for the slight misunderstanding Jam...
by FONGO_kris
02/10/2012
Forum: Suggestions & Feedback
Topic: WiFi only
Replies: 5
Views: 6785

Re: WiFi only

If that is the case, most phones have the option to turn data off nowadays.
by FONGO_kris
02/10/2012
Forum: Community Support
Topic: Purchasing Fongo VoIP unlock key service
Replies: 7
Views: 6555

Re: Purchasing Fongo VoIP unlock key service

There are absolutely no monthly payments, unless you've enabled the auto-renew feature on our World Credits for long distance. To port your number, it is a one-time fee of $25 additional to the cost of the VoIP unlock key.
by FONGO_kris
02/10/2012
Forum: Community Support
Topic: [resolved] Call Failed ...HELP!
Replies: 5
Views: 7438

Re: Call Failed ...HELP!

Are you seeing "Connected to Fongo" in your notification bar?

The green / red lights for WiFi and Data are only an indication that you've got an active connection for either of them not necessarily to Fongo.
by FONGO_kris
02/10/2012
Forum: Community Support
Topic: Fongo connection failed.. bugged registration?
Replies: 5
Views: 7318

Re: Fongo connection failed.. bugged registration?

I am locking this thread, please see identical thread here
by FONGO_kris
02/10/2012
Forum: Community Support
Topic: fongo connection failed
Replies: 2
Views: 4328

Re: fongo connection failed

I am locking this thread, please see identical thread here
by FONGO_kris
02/10/2012
Forum: Community Support
Topic: Android app stops running in background
Replies: 46
Views: 59567

Re: Android app stops running in background

Thank you clee666, we'll wait for more info.

I'd like to clarify I'm not advocating a factory reset ;)
by FONGO_kris
02/09/2012
Forum: Community Support
Topic: Android app stops running in background
Replies: 46
Views: 59567

Re: Android app stops running in background

Let me take a look - I've modified my phone to the point of no return so it might take a minute or two to find it. Update: It is most certainly a function of the kernel I'm running and not available on stock installations. When you notice the app closed, I'm assuming you just wake up your phone and ...