Search found 1068 matches

by FONGO_mike
08/20/2013
Forum: Tips & Tricks From Seasoned Users
Topic: My Ultimate Canadian Cellphone Setup
Replies: 24
Views: 43890

Re: My Ultimate Canadian Cellphone Setup

A little bit of thought, a little bit of effort to get set up and BINGO you have just found a way to beat the high pricing of standard set-ups, good job! Nobody can beat my plan !!!! It goes as follows: Startup costs President Choice Mobile SIM : 11.50$ with taxes old (2012) Bell Samsung Galaxy W : ...
by FONGO_mike
08/19/2013
Forum: Tips & Tricks From Seasoned Users
Topic: 310 numbers for Fongo Home Phone
Replies: 5
Views: 7697

Re: 310 numbers for Fongo Home Phone

That call should be free. Try dialing it with an area code in front of it also. If it still shows a charge, send a report please
by FONGO_mike
08/19/2013
Forum: General Discussions
Topic: DTMF tones during the call
Replies: 4
Views: 5781

Re: DTMF tones during the call

When you use the soft phone app to place a call or an ATA, are you experiencing the same issue?
by FONGO_mike
08/16/2013
Forum: Tips & Tricks From Seasoned Users
Topic: 310 numbers for Fongo Home Phone
Replies: 5
Views: 7697

Re: 310 numbers for Fongo Home Phone

all 310 NXX numbers should be free to call at this time.
by FONGO_mike
08/15/2013
Forum: Community Support
Topic: VOIP Unlock Key Purchase Error Message
Replies: 1
Views: 2166

Re: VOIP Unlock Key Purchase Error Message

The IP range you have might not be considered traditional CAN IP. Try power cycling your modem and router and try again. If your phone was on wifi, it would have had the same IP base range (although some of the octets would have been different, it would have still been in the same pocket.
by FONGO_mike
08/15/2013
Forum: Community Support
Topic: FPL using Grandstream HT702 interrupts
Replies: 4
Views: 3497

Re: FPL using Grandstream HT702 interrupts

Another thing to check out would be the keep alive settings in your router (depending on how your modem and router are configured) I have seen a number of times where the router would "go to sleep" and disconnect the ATA.
by FONGO_mike
08/15/2013
Forum: Community Support
Topic: Getting "That password is not valid" on Softphone
Replies: 3
Views: 3243

Re: Getting "That password is not valid" on Softphone

You must have your usename or password entered wrong. There shouldn't be any reason why it wouldn't work. Things to check/look out for. 1. Your username is your FPL number WITH the initial 1. 2. Watch out for letters that look like numbers, and letters that look like other letters (o0O 1lI). I copy...
by FONGO_mike
08/15/2013
Forum: Community Support
Topic: ht701 user & password
Replies: 1
Views: 3474

Re: ht701 user & password

There isn o username with that device, just admin as the password. You may also notice an issue as the IP changes on the ATA and the path would then become invalid
by FONGO_mike
08/15/2013
Forum: Community Support
Topic: Some incoming calls are not received
Replies: 4
Views: 6042

Re: Some incoming calls are not received

This could be caused by a number of factors. How recently was your number ported? Are the people having issues calling you with the provider you ported your number from?
by FONGO_mike
08/15/2013
Forum: General Discussions
Topic: How to block unwanted marketing fax
Replies: 1
Views: 3235

Re: How to block unwanted marketing fax

Hello, tere is no way to block them from trying to fax you. I would suggest calling the company calling you and telling them to remove you from their contacts list. You can also register on the national do not call registry
by FONGO_mike
08/13/2013
Forum: Suggestions & Feedback
Topic: Where are you using Dell Voice?
Replies: 30
Views: 88819

Re: Where are you using Dell Voice?

Quick review shows we are now have 19 confirmed country's

Has anyone else travelled with their Fongo service?
by FONGO_mike
06/20/2013
Forum: Support Technique Français
Topic: ne fonctionne plus depuis achat unlock key
Replies: 6
Views: 9955

Re: ne fonctionne plus depuis achat unlock key

lustucru wrote:Il me semble bien qu'une fois qu'on a acheté la clé de déverouillage, on ne peut pas utiliser DV/FPL avec l'ATA et l' application mobile même si l'ATA est débranché. Il faut choisir exclusivement un de ces services.

Vous avez bien raison.
by FONGO_mike
06/20/2013
Forum: General Discussions
Topic: Where will you use fongo Today?
Replies: 0
Views: 2881

Where will you use fongo Today?

So, let's see how we are all use our Fongo products today.

Where will YOU be using your Fongo services today?
by FONGO_mike
02/15/2013
Forum: Community Support
Topic: Unable to make outbound calls to off net Phones
Replies: 1
Views: 3168

Re: Unable to make outbound calls to off net Phones

Locking this thread as this topic is already discussed at length in other threads. Main thread can be found here.
by FONGO_mike
02/15/2013
Forum: Community Support
Topic: "Dead Air" on outgoing calls
Replies: 2
Views: 2637

Re: "Dead Air" on outgoing calls

Locking thread as link to current conversation was shared.

Please use the search bar in the top right cornet before posting a new thread.
by FONGO_mike
02/15/2013
Forum: Support Technique Français
Topic: Portabilité de numéro
Replies: 14
Views: 23342

Re: Portabilité de numéro

En ce moment, les numero dans l'indicatif 450 ne sont pas capable d'etre porté a Fongo.
by FONGO_mike
02/14/2013
Forum: Suggestions & Feedback
Topic: Again, plz add support for SMS in fpl
Replies: 10
Views: 12843

Re: Again, plz add support for SMS in fpl

Removed last post as it was a double post. (same post in multiple threads)
by FONGO_mike
02/14/2013
Forum: Suggestions & Feedback
Topic: New Features
Replies: 12
Views: 15264

Re: New Features

I am sorry for my ignorant question - I am new to FPL and do not understand it completely. I have the VOIP homeline. Do I have access to a FPL app? Or a FPL computer program? Currently, I have set up a phone adapter and am running it as a regular VOIP line. These developments seem very promising. C...
by FONGO_mike
02/14/2013
Forum: Community Support
Topic: What happens if I take my ATA to location outside city list?
Replies: 21
Views: 25402

Re: What happens if I take my ATA to location outside city l

It will work just as if you were still at home. You will be able to call all the same free areas. You number will stay the same no matter where you are in the world, and so what is 'local' for other people calling you will also stay the same. So for example if you have an Ottawa number people in Ot...
by FONGO_mike
02/14/2013
Forum: General Discussions
Topic: Can't get system to work...period
Replies: 9
Views: 8597

Re: Can't get system to work...period

I managed to config my ATA grandstream and I got a tone .. BUT when i make phone calls i got a message that says " this passward is invalid".. can you help, i'm not sure what i'm doing worng, please help you will want to log into your ATA device and confirm you have the correct SIP passwo...
by FONGO_mike
02/14/2013
Forum: General Discussions
Topic: Can I Use Both Mobile and Home Phone?
Replies: 1
Views: 3094

Re: Can I Use Both Mobile and Home Phone?

If I sign up for Fongo as a Home Phone user, can I also install the app on my Android phone, for instance, and use my mobile phone just like another home phone handset (or when I am travelling)? Or are the mobile and home phone accounts mutually exclusive? I also am wondering if I can sign up and t...
by FONGO_mike
02/14/2013
Forum: General Discussions
Topic: I just wanted to say
Replies: 3
Views: 4569

Re: I just wanted to say

Is it still to early? :p
by FONGO_mike
02/14/2013
Forum: General Discussions
Topic: Nevermind I got it
Replies: 1
Views: 3001

Re: Nevermind I got it

snowmagician wrote:I couldn't ask for more. Free phoneline is world-class

+1
by FONGO_mike
02/14/2013
Forum: Suggestions & Feedback
Topic: Must have support
Replies: 2
Views: 5474

Re: Must have support

flob3d wrote:I don't know but the support freephoneline =...0
Must have!!!

There is support here in the forums, however, no one can offer advice/help if you do not sure the nature of your issue.
by FONGO_mike
02/14/2013
Forum: Community Support
Topic: Lost sound when using router
Replies: 3
Views: 3774

Re: Lost sound when using router

Make sure the correct ports are forwarded to the right IP. When you switch from wired to wireless your router may issue you with a new IP, so if you have it all set up on your old IP you may need to change it. This says it is for the ATA, but I think it applies to the softphone as well http://suppo...