Outgoing calls dropping after 32 seconds

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Liptonbrisk
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Outgoing calls dropping after 32 seconds

Post by Liptonbrisk »

For some reason, today, all of my outgoing calls are dropping after 32 seconds. Has freephoneline changed something?
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FONGO_kris
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Re: Outgoing calls dropping after 32 seconds

Post by FONGO_kris »

We have not changed anything here, have you looked more in depth to the config of your SPA3102? There seems to be a lot of issues surrounding them because of the built in router.
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Liptonbrisk
Technical Support
Posts: 2790
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Outgoing calls dropping after 32 seconds

Post by Liptonbrisk »

I don't use the built-in router (it sucks), and I've been using your service without issue for months.

Motorola SB6120 DOCSIS 3 cable modem--->Linksys WRT610N-->SPA3102-->phones

Incoming calls are working fine

Check my call logs today.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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Liptonbrisk
Technical Support
Posts: 2790
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Outgoing calls dropping after 32 seconds

Post by Liptonbrisk »

I can't explain this. After reading http://www.dslreports.com/forum/r249220 ... 32-seconds , I decided to power cycle the SPA3102 and my Linksys WRT610N, and everything seems to be working fine again.

I have absolutely no idea why that made a difference.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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zombie999
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Re: Outgoing calls dropping after 32 seconds

Post by zombie999 »

The issue is the router. Are you running DD-WRT? If so what version?
I had this issue with one router running DD-WRT v24. Happened once, power cycled it once and it's been fine.
Then I switched to another router running v23. This started happening every 2 days! Power cycle/reboot fixed it but after two days it was back. So I've upgraded the firmware to v24 and no more problems.
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Liptonbrisk
Technical Support
Posts: 2790
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Outgoing calls dropping after 32 seconds

Post by Liptonbrisk »

zombie999 wrote:The issue is the router. Are you running DD-WRT?
No.
Router: Linksys WRT610N Hardware version 1 with Firmware 1.00.03 B

This is the first time I've encountered this issue in almost a year.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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zombie999
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Joined: 10/17/2009

Re: Outgoing calls dropping after 32 seconds

Post by zombie999 »

It's still the routing issue. Do you have SIP ALG? If so, try turning it off if you happen to have the problem again.
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