New area (438) code not supported

This section is for general discussions surrounding digital phone service.
Post Reply
jalalfares
Just Passing Thru
Posts: 14
Joined: 08/03/2010
SIP Device Name: Spa-3000
Firmware Version: 3.1.10(GWd)
ISP Name: FPL
Computer OS: Win 7
Router: WRT54GS

New area (438) code not supported

Post by jalalfares »

FPL does not support the new area code (438) in Montreal and surroundings. Its considered long distance or international call.
that means you can't call a number starting with the new area code 438, with out buying credit and it will cost 2 cent/minute

I called FPL they said they can do nothing about it for now.

thanks
User avatar
Martin
Active Poster
Posts: 53
Joined: 08/16/2010
SIP Device Name: Mediatrix 4102S
ISP Name: Bell FibeGigabit 940/100 on FTTH
Computer OS: MacBook Pro OS X 10.10.5 Yosemite
Router: Sagemcom F@st5850 HH2000
Smartphone Model: iPhone 6
iOS Version: iOS 9.0.2
Location: QuebecCity

Re: New area (438) code not supported

Post by Martin »

Completely false, FPL also gives the number in 438-238-XXXX and 438-338-XXXX.

Recontacted the technical support and provides the number you have a problem to put it to their number table.
Hellmuth
Just Passing Thru
Posts: 16
Joined: 10/05/2010

Re: New area (438) code not supported

Post by Hellmuth »

Yeah definitely send an email with the NPA-NXX and they will need to add it.
jalalfares
Just Passing Thru
Posts: 14
Joined: 08/03/2010
SIP Device Name: Spa-3000
Firmware Version: 3.1.10(GWd)
ISP Name: FPL
Computer OS: Win 7
Router: WRT54GS

Re: New area (438) code not supported

Post by jalalfares »

I don't understand what should I do
When I call a number that starts with (438) area code it tells me that I need long distance credit
jalalfares
Just Passing Thru
Posts: 14
Joined: 08/03/2010
SIP Device Name: Spa-3000
Firmware Version: 3.1.10(GWd)
ISP Name: FPL
Computer OS: Win 7
Router: WRT54GS

Re: New area (438) code not supported

Post by jalalfares »

What is NPA-Nxx ?
User avatar
TheHardy
***Übergod***
Posts: 1632
Joined: 08/13/2011
SIP Device Name: FPL PC softphone (buggy)
Firmware Version: 3.0.3.0
ISP Name: Telus Optik
Computer OS: Win7
Router: Actiontec V1000H
Smartphone Model: none
Location: Surrey, BC

Re: New area (438) code not supported

Post by TheHardy »

jalalfares wrote:I don't understand what should I do
When I call a number that starts with (438) area code it tells me that I need long distance credit
Specifically, what number???

438-xxx-(don't need the last 4)

NPA is 438
NXX is the next 3

Phone numbers are in the format
NPA-NXX-LINE

Think of NPA as the area code (which it is)
NXX is the exchange or rate-centre
and LINE is the last 4 digits of the subscriber number

The FASTEST way to get a number added to the FREE list (if it is FREE) is to PM FPL-Steve (find him on almost any forum).

To check out the status of WHERE your NPA-NXX is, check this website...

http://www.cnac.ca/data/ac438.htm

Make sure that your destination is INDEED one of FPL's free calling cities ... if you post it here, we can help you out!
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
Post Reply