helpless

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helpless

Postby zhangxueyou » 01/11/2021

Very disappointed
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zhangxueyou
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Re: Does your support team still work?

Postby Jake » 01/11/2021

They have it listed as Degraded Performance.
https://status.fongo.com/
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Re: Does your support team still work?

Postby zhangxueyou » 01/11/2021

Jake wrote:They have it listed as Degraded Performance.
https://status.fongo.com/


The link can't solve my request, does Degraded Performance mean no support service?
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zhangxueyou
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ISP Name: teksavvy Cable
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Router: D-LINK WBR-1310

Re: helpless

Postby bridonca » 01/12/2021

It means you are going to have to submit a ticket once a week. Yes, that sucks, but what else are you going to do?
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Re: helpless

Postby zhangxueyou » 01/12/2021

bridonca wrote:It means you are going to have to submit a ticket once a week. Yes, that sucks, but what else are you going to do?


I sent a ticket on Dec-28. As of now, I didn't get any response.
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zhangxueyou
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ISP Name: teksavvy Cable
Computer OS: windows XP
Router: D-LINK WBR-1310


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