Fongo powers free calling solutions for a number of brands. This forum includes information and tips on all of those offerings. Note that your specific services may vary based on the specific Fongo product that you're using.
So if you can't reach someone, this outage may be the cause.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.