Fongo Community Forums

When i log in the time for calls shows 9 hours a head what should do.

Same thing with me.

domptg wrote:Same thing with me.

Hi Margaret,

Is this the time when you log into the Frepbxes or when you log in into the ATA?

Let me know.

Thanks,

Hi All,

The Time Zone issue has been reported earlier in this forum. This started on 2013-12-31 (or 2014-01-01).

I have a Fongo Home phone connected to an ATA and another FPL number without ATA. The call log of fongo.com and freephoneline.com shows the call time as 9 hours ahead.

The ATA basics settings have not been changed and set to GMT - 5.

I just performed a test today January 16 @ 7:30 PM by calling my 2 line with the following results:

Jan 17, 2014 04:30:49 for Fongo Home Phone calls log
17.01.14 04:31:13 for FPL calls log

Thanks

lustucru wrote:Hi All,

The Time Zone issue has been reported earlier in this forum. This started on 2013-12-31 (or 2014-01-01).

I have a Fongo Home phone connected to an ATA and another FPL number without ATA. The call log of fongo.com and freephoneline.com shows the call time as 9 hours ahead.

The ATA basics settings have not been changed and set to GMT - 5.

I just performed a test today January 16 @ 7:30 PM by calling my 2 line with the following results:

Jan 17, 2014 04:30:49 for Fongo Home Phone calls log
17.01.14 04:31:13 for FPL calls log

Thanks

Hi there,

Thank you so much- we will investigate and let you know.

Thanks,

Fongo Support wrote:

lustucru wrote:Hi All,

The Time Zone issue has been reported earlier in this forum. This started on 2013-12-31 (or 2014-01-01).

I have a Fongo Home phone connected to an ATA and another FPL number without ATA. The call log of fongo.com and freephoneline.com shows the call time as 9 hours ahead.

The ATA basics settings have not been changed and set to GMT - 5.

I just performed a test today January 16 @ 7:30 PM by calling my 2 line with the following results:

Jan 17, 2014 04:30:49 for Fongo Home Phone calls log
17.01.14 04:31:13 for FPL calls log

Thanks

Hi there,

Thank you so much- we will investigate and let you know.

Thanks,

Hi there,

Just to give everyone an update, a ticket has been opened for this issue and Engineering team is investigating.

Possible fix on Jan 23 at 2 AM EST.

I will keep you informed.

Thanks,

This problem is still not fixed. I wonder if you guys still working on it ?

domptg wrote:This problem is still not fixed. I wonder if you guys still working on it ?

Hi there,

The time zone should be in UTC

Please verify and advise.

Thanks,

Pardon my ignorance but what is UTC?

Time still not correct.

Coordinated Universal Time (formaly known as GMT)

What would be wrong with using Eastern Standard Time?

Mine has been showing 5 hours ahead. My actual time zone is GMT -5. I've set the right time on my Obi110. I didn't see a setting on the FPL website.
Is this still being looked into?

windowsmile99 wrote:Mine has been showing 5 hours ahead. My actual time zone is GMT -5. I've set the right time on my Obi110. I didn't see a setting on the FPL website.
Is this still being looked into?

Hi there,

I have been informed that this has been resolved.

Please try now and let us know if there are any issues.

Thanks,