When you Buy ATA does config file comes with or Pay extra$50

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mjbad2
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When you Buy ATA does config file comes with or Pay extra$50

Post by mjbad2 »

I presume Config file comes with ATA bought from FPL. Is it correct?
Or Do I have to pay extra $50 for config file?
Are these ATA locked to FPL like Vonage?

Thanks
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FONGO_steve
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Re: When you Buy ATA does config file comes with or Pay extra$50

Post by FONGO_steve »

configs and ATAs are separate charges. Some people will buy a config to use with their ATA then decide to buy our ATA later on - that is why.
ATAs are not locked! Once you buy it you can use it with our service, our service + another on line 2 or whatever you want.
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Re: When you Buy ATA does config file comes with or Pay extra$50

Post by Savario »

Is the ATA already configured for you? and can you take those configuration settings, and enter those same settings into another device, such as an IPhone application, or another SIP application/device?
emoci
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Re: When you Buy ATA does config file comes with or Pay extra$50

Post by emoci »

mindabsence wrote:configs and ATAs are separate charges. Some people will buy a config to use with their ATA then decide to buy our ATA later on - that is why.
ATAs are not locked! Once you buy it you can use it with our service, our service + another on line 2 or whatever you want.


What he's asking is:

Does $79.99 + tax get you the 'ATA + Config File' or just the 'ATA'?
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FONGO_kris
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Re: When you Buy ATA does config file comes with or Pay extra$50

Post by FONGO_kris »

The $79 dollars is just for the ATA, config file is $50 extra
Kris
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FONGO_steve
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Re: When you Buy ATA does config file comes with or Pay extra$50

Post by FONGO_steve »

emoci wrote:
mindabsence wrote:configs and ATAs are separate charges. Some people will buy a config to use with their ATA then decide to buy our ATA later on - that is why.
ATAs are not locked! Once you buy it you can use it with our service, our service + another on line 2 or whatever you want.


What he's asking is:

Does $79.99 + tax get you the 'ATA + Config File' or just the 'ATA'?

and that was what I answered - they are both separate charges.

Savario wrote:Is the ATA already configured for you? and can you take those configuration settings, and enter those same settings into another device, such as an IPhone application, or another SIP application/device?

Yep, since you have to buy the config to buy the ATA, you will get the settings that you can transfer to any device. The ATA you buy from us we will also preconfigure for your account before shipping. That way it's plug and play easy!
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Re: When you Buy ATA does config file comes with or Pay extra$50

Post by Savario »

Can you confirm which model ATA is being shipped for $79?

and if it is already pre-loaded ready to go, could I not also access those SIP settings directly from the ATA? so I can enter them in another software or hardware device?
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FONGO_steve
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Re: When you Buy ATA does config file comes with or Pay extra$50

Post by FONGO_steve »

Savario wrote:Can you confirm which model ATA is being shipped for $79?

and if it is already pre-loaded ready to go, could I not also access those SIP settings directly from the ATA? so I can enter them in another software or hardware device?

It's the Linksys PAP2T-NA (not locked).
ATA settings are preloaded but you can also view them directly from your FPL account as well once you buy the config info with the ATA. That way if the ATA ever gets messed up, you can easily re-enter the required info yourself.
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Re: When you Buy ATA does config file comes with or Pay extra$50

Post by Savario »

Thanks for the information. I'm new to ATA hardware, so forgive me for asking these basic questions.

You mention that the ATA is unlocked. If I buy the ATA from FPL for $79.99, and for some reason in the future I decide I don't want to use FPL anymore, can I replace the FPL SIP entries from the ATA and replace it with another VoIP provider's SIPs settings of my choosing? (providing of course, they support that specific ATA.)
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FONGO_kris
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Re: When you Buy ATA does config file comes with or Pay extra$50

Post by FONGO_kris »

Yes of course you can (obviously we hope you don't ;))

But yes, they are completely unlocked and free for re-use if you choose to not use our service anymore.
Kris
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mjbad2
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Re: When you Buy ATA does config file comes with or Pay extra$50

Post by mjbad2 »

Do these ATA come with warranty?
If it fails after few months what is the procedure for repair/replacement?
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FONGO_kris
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Re: When you Buy ATA does config file comes with or Pay extra$50

Post by FONGO_kris »

ATA comes with a one year manufacturer warranty so if it breaks you will on;y pay $20 standard S&H.

If it is outside of that year we will replace it at cost + shipping ($95).
Kris
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Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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mjbad2
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Re: When you Buy ATA does config file comes with or Pay extra$50

Post by mjbad2 »

Thanks FPL and others for all the replies.
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