Can't Call Out

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Can't Call Out

Postby northgoose » 08/19/2009

I have opened all the udp's, have a good installation but simply can't call out or test voicemail. I get a FAILED message every time. Audio is working.
Can anyone offer any suggestions? When testing the connection I get:
Status: Ready
Results: Call Service is OK
Sound data transfer: Unable to send/receive sound data! Port 13000 should be available
Possible resons: NONE
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Re: Can't Call Out

Postby FONGO_kris » 08/19/2009

Have you added exceptions in Windows Firewall for the application AND UDP ports 13000,13001,5060,5061?

As well as in your router, open those ports as well.
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Re: Can't Call Out

Postby northgoose » 08/19/2009

Yesterday I made all these settings.

Router settings
Custom Configuration UDP 13000 - 13001 192.168. 2. 13
Custom Configuration UDP 5060 - 5061 192.168. 2. 13

As well windows vista has an exception for .exe, 13000, 13001, 5060, 5061.

Still unsuccessfull :(
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Re: Can't Call Out

Postby northgoose » 08/19/2009

I forgot to mention that I have an American MagicJack and Skype on this machine, both work well and I have unplugged magicjack and closed skype to ge fpl working, still no success.
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Re: Can't Call Out

Postby FONGO_steve » 08/19/2009

does the computer you're forwarding it to have a static IP?
what modem/ISP are you using? Some newer modems have firewalls built into them too so you have to forward in modem, router and software

this one's got me puzzled!
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