I contacted Fongo support and here is the response from the support team:
Technical
Technical Support (Fongo Support)
Aug 26, 9:18 AM
Dear Bud Customer,
Your account cannot be accessed online any longer.
To move your account from Bud to Freephoneline at no charge, please follow the instructions below:
1. Create a new Freephoneline account
2. You will be assigned a number to use.
3. Visit our FAQ: Change Number Request for further instruction to change your number:
http://support.fongo.com/entries/821404 ... ge-Request4. In the request, specify the exact number you would like to change.
Note1: Please reference ticket#*****
Note2: There is no balance for world credits on the Bud account- so no credits will be transferred to the new account at Freephoneline
Thank you for contacting Team Fongo Support.
Talk Freely!
Team Fongo Support
Need help?
http://get.fongo.com/support