Can someone please give me an idea as to what is happening.
I need to unplug our Grand stream box for our home line to work. It will work for a while then all incoming and out going calls do not work. If I unplug it for a while it will work once again.
Does this sound like the box or ATA, whatever it is called is not working properly? I am trying to avoid paying for a service call, but would like this line to work as our children do not have cell phones and I would feel more comfortable in the case they need to call for help.
Thanks,
Steve
Help
-
Liptonbrisk
- Technical Support
- Posts: 2773
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Help
http://forum.fongo.com/viewtopic.php?f= ... 525#p73851
Follow the steps listed. In particular, check your registration timers in step 3, but do all the steps.
Follow the steps listed. In particular, check your registration timers in step 3, but do all the steps.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.