helpless
- zhangxueyou
- Just Passing Thru
- Posts: 14
- Joined: 04/19/2010
- ISP Name: teksavvy Cable
- Computer OS: windows XP
- Router: D-LINK WBR-1310
helpless
Very disappointed
Re: Does your support team still work?
They have it listed as Degraded Performance.
https://status.fongo.com/
https://status.fongo.com/
- zhangxueyou
- Just Passing Thru
- Posts: 14
- Joined: 04/19/2010
- ISP Name: teksavvy Cable
- Computer OS: windows XP
- Router: D-LINK WBR-1310
Re: Does your support team still work?
The link can't solve my request, does Degraded Performance mean no support service?Jake wrote:They have it listed as Degraded Performance.
https://status.fongo.com/
- bridonca
- Technical Support
- Posts: 1225
- Joined: 11/16/2009
- SIP Device Name: Netgear WGR615V
- Firmware Version: latest
- ISP Name: Eastlink
- Computer OS: XP
Re: helpless
It means you are going to have to submit a ticket once a week. Yes, that sucks, but what else are you going to do?
- zhangxueyou
- Just Passing Thru
- Posts: 14
- Joined: 04/19/2010
- ISP Name: teksavvy Cable
- Computer OS: windows XP
- Router: D-LINK WBR-1310
Re: helpless
I sent a ticket on Dec-28. As of now, I didn't get any response.bridonca wrote:It means you are going to have to submit a ticket once a week. Yes, that sucks, but what else are you going to do?