helpless

zhangxueyou · Post by **zhangxueyou** » 01/11/2021

Very disappointed

Post by **Jake** » 01/11/2021

They have it listed as Degraded Performance.
https://status.fongo.com/

zhangxueyou · Post by **zhangxueyou** » 01/11/2021

Jake wrote:They have it listed as Degraded Performance.
https://status.fongo.com/

The link can't solve my request, does Degraded Performance mean no support service?

Post by **bridonca** » 01/12/2021

It means you are going to have to submit a ticket once a week. Yes, that sucks, but what else are you going to do?

zhangxueyou · Post by **zhangxueyou** » 01/12/2021

bridonca wrote:It means you are going to have to submit a ticket once a week. Yes, that sucks, but what else are you going to do?

I sent a ticket on Dec-28. As of now, I didn't get any response.

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