Freephoneline.ca number transfer to fongo

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Freephoneline.ca number transfer to fongo

Postby stalltime » 09/02/2022

hello. I have a free phone line number that was working properly for the last 8 years. But it's stop working recently. . I also tried to log in/forgot password on freephone line.ca [so I can forward the calls] website but it keeps on saying there is no account found using any of my emails!

my question is, can I transfer my free phone line number 2 fungo home phone or mobile phone?
if yes, I am not tech savvy. I am 75 years old. Is it hard to set up new box or do I just plug it in?

Thank you
stalltime
Just Passing Thru
 
Posts: 7
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Re: Freephoneline.ca number transfer to fongo

Postby Liptonbrisk » 09/03/2022

You're not going to be able to transfer anything if you no longer have an FPL account.

Make sure to check your online, webmail spam folders for potential password reset emails from Fongo/Freephoneline.

You'll need to submit a ticket to check the status of your account and to ensure that you still have access to it: https://support.fongo.com/hc/en-us/requests/new.
Choose "My account inquiry" for the final issue type. Please note that support staff does not work on weekends or holidays.

If you do have access to your FPL account, yes you can transfer your FPL number: https://support.freephoneline.ca/hc/en- ... Home-Phone.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
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Re: Freephoneline.ca number transfer to fongo

Postby stalltime » 09/05/2022

thank you so much for trying to help me. I messaged fongo support to check the status of my phone number..
Thank you
stalltime
Just Passing Thru
 
Posts: 7
Joined: 03/17/2014

Re: Freephoneline.ca number transfer to fongo

Postby Liptonbrisk » 09/08/2022

You're welcome. Good luck.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2343
Joined: 04/26/2010
SIP Device Name: OBi202
Firmware Version: 3.2.2 (Build:8680EX)
ISP Name: Cable
Computer OS: Windows 10 x64 Pro
Router: Asuswrt-Merlin


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