how to fix the problem without rebooting ATA?..

[volenin]

Here is the thing: occasionally (~2-3 times a week, and happened just now, oct 10, ~2:45pm), I seem to stop receiving the incoming calls with FPL (this didn't happen with the other VoIP provider, so we'll rule out hardware issue right away). If I reboot the ATA, I start receiving the calls again.

The problem with that is I can't know up front when this type of problem appears, as the dial tone IS working and I CAN make outbound calls. Basically, the only way to check if the service is 'working' is make the calls to your FPL line once in a while and see if the phone rings. Obviously, that presents a problem. I wonder if there is any way to address this issue? Eg, would setting 'register expires' setting to a lower value (let's say, every 15 minutes) help? Will 're-registering' the ATA resolves this type of issues? Is there any other way to detect this problem from the provider (FPL) side and make the ATA 're-register' on that event or do smth that would fix this issue without manual intervention?

This type of 'bug' is really annoying - you never know whether you are not receiving the calls because no one calls you or because your line is down.........

[FONGO_kris]

Re-registering would be the same as re-booting in the sense of registration. The issue with the lower registration time was that EVERYONE using FPL was registering at the same time, putting a lot if load on our system. Needless to say everything but your phone number, password, and of course our servers can be modified to what you see fit.

[volenin]

Well, that's the thing - I'm not too sure what settings can/should be modified to fight this sort of problem... What might be the reason that the ATA stops picking up the calls? If I know the reason(s), I can probably google up some answers...